IoT Engineer | Networking Solutions

Location: Assago, Metropolitan City of Milan, Italy

Department: Technical Support

Workplace: hybrid

Employment Type: full

Description

We are looking for an IoT Engineer (Networking Solutions) to strengthen our ambitious team in our Assago office (Milan).

Teltonika’s Telematics Business Unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.

We are proud of our products developed and manufactured in Lithuania and are looking for an IoT Engineer (Networking Solutions) to contribute to the continued growth of Teltonika Italy.

Teltonika provides an opportunity for every ambitious engineer to improve their skills and be part of the technical support to innovative networking devices.

In this role, you will:

• Advise customers on how to use our products within their solutions and resolve challenges related to Teltonika Networks products. This involves communication with both customers and our remote support team via a ticketing platform and online meetings.
• Self-sufficiently resolve technical issues arising from customer's configuration, firmware/software, other sources.
• Prepare documentation for internal and external use (e.g., Teltonika Wiki).
• Act as a key link between Teltonika Networks R&D and other departments or customers, facilitating the resolution of complex technical challenges.
• Hands-on experience with Linux based OS, industrial protocols, various networking services and protocols and occasional 3rd party peripherals.

What we expect of you:

• Native or fluent Italian, with good written and spoken English skills to ensure clear and professional client interactions.
• Strong customer‑oriented mindset with a genuine willingness to help others.
• Experience in 2nd or 3rd line technical support is considered an advantage.
• Solid knowledge of computer networking principles.
• Higher or equivalent technical or engineering education.
• Ability to work effectively in a fast- paced environment.
• Proven capability to create clear and accurate technical documentation.
• CCNA certification or similar courses are a plus.

What we offer:

• Unique opportunities for professional growth within a challenging and high-growth environment.
• Interesting and ambitious projects involving industrial networking devices.
• Clear career development paths within a fast-growing, meritocratic, young, and international company.
• A knowledge-driven environment where curiosity is encouraged and continuous learning is supported through training programs.
• A dynamic and collaborative workplace where achievements are celebrated through team-building activities and company events.
• Focus on employee well-being, with flexible working hours.
• Smart working model available after the probation period.

Salary

We appreciate everyone's efforts and experiences. Gross annual salary (RAL) ranging from €38.000 to €50.000, and €8/day meal vouchers.

If you have questions, do not hesitate to contact our recruitment colleague Alessia Forte, email: [email protected]