Employment Type
PermanentClosing Date
12 Jan 2025 11:59pmJob Title
Software Engineer - IFSJob Summary
As a Software Engineer, you thrive on working with your team to design, build and deliver innovative software products and solutions that delight our customers. You apply broad knowledge in software application layer solutions and the software development lifecycle, to experiment, solve problems and own solutions that transform epics into new product features and capabilities. Your continuous learning and improvement mindset and collaboration skills are critical to success in this role, as you continue to deepen your knowledge and expertise in the Software Engineering Domain.Job Description
About Telstra:
We are Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including in India which is home to our new Innovation and Capability Centre (ICC) in Bangalore, and a presence across Pune and Hyderabad.
Here, we’re combining innovation, automation, and technology to solve the world’s biggest technological challenges in areas such as the Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more.
Why Telstra?
Telstra is Australia's leading telecommunications and technology company with a rich heritage that’s been built over 100 years. From our humble beginnings in the Postmaster General’s Office to the global business we are today our people have been at the forefront of technology innovation. More recently, we have the largest Internet of Things network in Australia and are leading the way in 5G. And this is just the beginning of what we’re hoping to achieve together.
We offer a full range of services and compete in all telecommunications markets throughout Australia and are the most well-known brand in the technology and communications industry.
We have operations in more than 20 countries, including in India. In India we are a licensed Telecom Service provider (TSP) and have extended our global networks into India with offices in Bangalore, Mumbai and Delhi. We’ve opened an Innovation and Capability Centre (ICC) in Bangalore and have a presence in Pune and Hyderabad. In India, we’ve set out to build a platform for innovative delivery and engagement that will strengthen our position as an industry leader. We’re combining innovation, automation and technology to solve the world’s biggest technological challenges in areas such as Internet of Things (IoT), 5G, Artificial Intelligence (AI), Machine Learning, and more.
Skills and Experience Required:
· As an IFS Senior FSM Developer, you will work with the IFS FSM Developers and Platform owner of the service operations technology stack powered by the IFS FSM and PSO components in a PaaS.
· You will work with IFS FSM solution engineers, FSM domain experts, SME’s, and FSM consultants both internal and from external partners.
· You should strive for continuous Improvements of base functionalities in FSM.
· You will own the development activities and responsibility for managing technical risks throughout the project lifecycle.
· Solving technical issues occurring during the implementation and deployment phase.
· Support enhancements to production systems including resolving issues related to recent releases.
· Monitoring, Motivation, Reporting and timely project execution will be your part of responsibility.
· You will also deliver high quality code, configurations, and documents deliverables during all phases of software development flow.
· Design and develop critical solutions used daily by our customers and partners.
· Partner and work collaboratively with cross-functional platform and other platform owners to ensure the overall integrity of the entire systems landscape.
· Understand industry best practice and engage with platform providers and vendors to align capabilities and influence standard product roadmaps.
· Demonstrate and infuse modern development practices by following DevOps practices ensuring deployments into production on at least a bi-weekly basis.
To be successful you will have the following skills and experience:
· 5+ years of experience as a developer in IFS FSM, PSO and Mobility
· Hands-on experience of all the Configuration, UI Designing Tool and Customization capabilities of IFSM FSM applications.
· Experienced in FSM mobile application Designing, Client scripting and Customization.
· Experience in component development using C# and JavaScript.
· Good hand-on experience in development of SQL queries, Views and Store procedures.
· Solid hands-on experience with integrations between IFS FSM, CRM and ERP Solutions
· Have experience of third-party Integration with FSM applications and should have a good understanding of REST and SOAP API Web services
· Experience in designing complex optimization and scheduling solutions (IFS PSO)
· Experience building CI/CD pipelines and test automation of IFS FSM modules
· Experience working with translating field service management and service business processes to sustainable and scalable IT solutions.
· Experience in sizing and understanding of the IFS hosted solutions.
· Strong experience with exposing native platform capabilities to external platforms and consuming external services through API, Micro-services and SDK integrations
· Good understanding of field service management
· Exposure to working in a highly integrated Omni-channel (Webshop, IoT, Mobile Apps) CRM experience
· Ability to work in a multi-cultural and diverse work environment
What can we offer you?
At Telstra, you can thrive, your way. We foster new ideas, we embrace different ways of working and thinking, and we believe an inclusive and diverse team will lead us to innovate for the future.
We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: http://tel.st/allrolesflex
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