Senior OpenShift Engineer

Location: Belgrade

Department: Customer Ops

Summary

We’re looking for a motivated candidate to join our team and help with the migration to the OpenShift platform.

Responsibilities 

• Engage with business stakeholders to gather requirements and design solutions that align with engineering standards and support business needs.
• Design, implement, and manage Red Hat OpenShift clusters in on-premises (physical and virtualised) environments.
• Take ownership of systems engineering projects related to OpenShift infrastructure.
• Collaborate with development teams to containerize applications and optimize deployment and release
• Build and maintain CI/CD pipelines using OpenShift and associated DevOps tools.
• Automate operational and deployment tasks using Ansible and other scripting tools.
• Perform patching and upgrades of OpenShift clusters, ArgoCD, GitLab CI, and related components in compliance with change-management procedures.
• Design, implement, and maintain backup, disaster recovery, and redundancy strategies.
• Participate in on-call / standby rotation to support critical platform and infrastructure services and ensure service continuity.
• Support daily operations including trend analysis, root cause analysis, monitoring, troubleshooting, and resolution of platform issues to ensure high availability and reliability.
• Implement and enforce security best practices, including RBAC, vulnerability management, and compliance controls.
• Improve alerting, monitoring, and observability capabilities across OpenShift and related systems.
• When OpenShift-related workload is limited, perform general system administration activities, including Linux server administration, infrastructure maintenance, and support of data centre services as part of the infrastructure team.
• Produce and maintain up-to-date documentation, including architecture diagrams, operational procedures, and runbooks.
• Provide knowledge transfer, mentoring, and training to colleagues on OpenShift, GitLab, and related infrastructure technologies.

Requirements

• Bachelor’s degree in engineering or computer science.
• At least 4 years of relevant experience; or equivalent professional certifications (including Red Hat OpenShift training) with at least 5 years of experience.
• Proven experience deploying, operating, and maintaining OpenShift and GitLab CI
• Experience in deploying and maintaining OpenShift and GitLab CI platforms.
• Proficiency with Ansible and infrastructure automation practices.
• Solid experience in Linux system administration within enterprise or datacentre environments.
• Ability to document architectures, configurations, and standards, and to develop/maintain SOPs and training materials.
• Fluency in English (spoken and written).
• Knowledge of ITIL Service Operations principles would be a plus.
• Experience with ArgoCD, monitoring/observability stacks (Prometheus, Grafana, etc.), or disaster recovery tooling (optional but valuable) would be a plus.

We are offering

• Good compensation - Competitive € salary plus benefits package.
• Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About BICS

BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. We are a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.
Our solutions are essential for supporting the modern lifestyle of today’s device-hungry consumer – from global mobile connectivity, seamless roaming experiences, fraud prevention and authentication, to global messaging and the Internet of Things.
Pioneering into the future of Next Generation communications. We have achieved a series of World’s Firsts successes with the launch of the first LTE Roaming relation or the first VoLTE International call between Europe and Asia, to name a few.
With a diverse and multicultural team of about 600 employees, we continuously strive to provide customers with the highest level of quality, reliability, and interoperability, enabling them to maximize their end-user value.

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.
Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.