Network Engineer L2

Location: Cambridge, England, gb

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Digital Workplace and Cyber Security & Networking.

Values: Open, Bold, Trusted

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Job Description

Network Engineer - Cambridgeshire

The L2 Network Engineer will cover management, maintenance and support of network infrastructure, perimeter security systems and network management platforms.

Key Responsibilities:

• Supporting network and security infrastructure 
• Troubleshooting complex network issues, identifying network bottlenecks, and implementing solutions to ensure optimal network performance
• Optimizing network infrastructure to ensure maximum performance and scalability.
• Maintain accurate network documentation, including network diagrams, configurations, and inventory records
• Prepare regular reports on network performance, availability, and security
• Day-to-day patching, maintenance and operation of the above in secure environments
• Continual improvement of the systems based on changing demands
• Liaising with various departments within the business
• Coordinating with 3rd party suppliers and partners to support, maintain and implement these systems

Qualifications

Skills & Experience:

Essential;

• Experience of enterprise LAN/WAN/WLAN management
• Experience of Cisco, HPE, Aruba
• Experience of firewall technologies, particularly Fortinet.
• Experience of network monitoring, troubleshooting and management tools

Desirable;

• Cisco certification
• Fortinet certification
• Aruba certification

Additional Information

• You will be required to work fully on-site Mon-Fri
• This role requires participation in 24/7 On-call, which operates on a rotational basis.
• Must have the right to live and work in the UK. 
• Due to our location, access to own transport is essential.
• Must meet Security Clearance requirements if this is a requirement of the role and any offer would be conditional upon the successful candidate passing BPSS which includes a criminal record check

Key Words:

Network Engineer - 2nd Line - Level 2 - CCNA - CCNP - Cisco - Networking - HPE - Aruba - LAN - WAN

At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
 
Be yourself with us, and feel that you belong. 

We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. 
 
We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.

 We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.