Manual QA Analyst
Location: Chennai, Tamil Nadu, India
Department: corecampus
TechGrove is the Centre of Excellence for Banyan Software, based in Chennai, India. It plays a key role in supporting Banyan’s global businesses through technology, security, and software development. TechGrove brings together India’s deep pool of technical talent with Banyan’s long-term approach to growth, creating a trusted, developer-focused environment where people can do their best work.
About CoreCampus:
Our student information system is an integrated SIS that manages the entire student life cycle including Admissions, Student Services, Business Office, Financial Aid, Alumni Development and Career Tracking functions.
Our SIS is a single database student information system that allows clients to manage marketing, recruitment, applications, course registration, billing, transcripts, financial aid, career tracking, alumni development, fundraising, student attendance and class rosters. It allows real-time access to data that is more accurate and available when our users it.
Our SaaS model means clients don’t need to build and maintain an expensive and complex IT infrastructure. Our APIs and custom integrations will keep all their data in sync and accessible in real-time. Since the database is fully integrated, everything is updated in real-time and there’s no waiting for information.
About the Role
We are looking for a detail-oriented Manual QA Analyst to join our team and play a key role in ensuring the quality and reliability of our web applications. You will be responsible for designing and executing test cases, identifying and documenting defects, and collaborating closely with developers and product stakeholders to deliver a polished user experience.
Experience working with applications serving the United States higher education market is strongly preferred.
Responsibilities
- Develop and execute manual test plans and test cases for web-based applications, covering functional, regression, integration, and exploratory testing
- Identify, document, and track defects through resolution using Jira
- Verify bug fixes and perform regression testing across releases
- Collaborate with developers, business analysts, and project managers to clarify requirements and ensure comprehensive test coverage
- Validate data integrity by writing and running SQL queries against application databases
- Gather log information from the web servers to assist in troubleshooting
- Use Chrome Dev Tools to inspect network requests, diagnose front-end issues, and validate application behavior
- Monitor and verify build deployments through Jenkins CI/CD pipelines
- Participate in sprint planning, stand-ups, and retrospectives as part of an Agile team
- Create and maintain QA documentation, test plans, and knowledge base articles in Confluence
- Contribute to the continuous improvement of QA processes and documentation
Required Qualifications
- 3+ years of experience in manual QA testing of web applications
- Solid understanding of the software development lifecycle (SDLC) and QA methodologies
- Hands-on experience with Jira for defect tracking and test management
- Proficiency with Chrome Dev Tools for debugging and inspecting web applications
- Strong SQL skills for backend data verification and validation
- Familiarity with Jenkins or similar CI/CD tools
- Experience using Confluence for documentation and knowledge sharing
- Excellent written and verbal communication skills, with the ability to clearly document test results and defect reports
- Comfortable working in Windows-based development and testing environments
- Self-motivated and able to work effectively in both remote and on-site settings
Preferred Qualifications
- Experience working with applications in the U.S. higher education sector (student information systems, admissions, financial aid, enrollment management, etc.)
- Familiarity with Agile/Scrum development practices
- Experience with cross-browser and responsive design testing
- Experience testing RESTful APIs with Postman or similar tools
- Experience with the Playwright test automation framework
- Experience with Microsoft Azure cloud services
- Experience using AI tools to speed the building of test plan documentation
- ISTQB or similar QA certification
What We Offer
- Hybrid work environment with flexible scheduling
- Collaborative, supportive team culture
- Opportunity to make a meaningful impact in the higher education technology space
- Professional development and growth opportunities
Beware of Recruitment Scams
We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.
Protect yourself by following these steps:
- Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
- Remember, employers will never request payment or banking information during the hiring process.
- If you receive a suspicious message, do not respond — instead, forward it to [email protected] and/or report it to the platform where you received it.
Your safety and security are important to us. Thank you for staying vigilant.
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