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Senior Site Reliability Engineer

Hyderabad Ahmedabad
GCP GKE Load Balancing VPN IAM Prometheus Grafana ELK Datadog Kubernetes Docker Terraform Helm PagerDuty OpsGenie Cloud Monitoring Cloud Armor MongoDB
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Description

Sr. Site Reliability Engineer (SRE)

Location: Hyderabad; Ahmedabad

Department: Z-Michaels-DOE

Experience: 6+ Years

Job Title:  Senior Site Reliability Engineer (SRE)
Location: Hyderabad / Ahmedabad 
Employment Type: Full-Time 
Work Model - 3 Days from office

Job Overview 
Dynamic, motivated individuals deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations, DevOps skills to come up with efficient ways of managing and operating applications. The role will require a high level of responsibility and accountability to deliver technical solutions.

Summary:
As a Senior SRE, you will ensure platform reliability, incident management, and performance optimization. You'll define SLIs/SLOs, contribute to robust observability practices, and drive proactive reliability engineering across services.

Experience Required:
6–10 years of SRE or infrastructure engineering experience in cloud-native environments.

Mandatory:
• Cloud: GCP (GKE, Load Balancing, VPN, IAM)
• Observability: Prometheus, Grafana, ELK, Datadog
• Containers & Orchestration: Kubernetes, Docker
• Incident Management: On-call, RCA, SLIs/SLOs
• IaC: Terraform, Helm
• Incident Tools: PagerDuty, OpsGenie

Nice to Have:
• GCP Monitoring, Skywalking
• Service Mesh, API Gateway
• GCP Spanner, MongoDB (basic) 

Scope:
• Drive operational excellence and platform resilience
• Reduce MTTR, increase service availability
• Own incident and RCA processes

Roles and Responsibilities:

•Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets across services.
• Lead incident management for critical production issues – drive root cause analysis (RCA) and postmortems.
• Create and maintain runbooks and standard operating procedures for high availability services.
• Design and implement observability frameworks using ELK, Prometheus, and Grafana; drive telemetry adoption.
• Coordinate cross-functional war-room sessions during major incidents and maintain response logs.
• Develop and improve automated system recovery, alert suppression, and escalation logic.
• Use GCP tools like GKE, Cloud Monitoring, and Cloud Armor to improve performance and security posture.
• Collaborate with DevOps and Infrastructure teams to build highly available and scalable systems.
• Analyze performance metrics and conduct regular reliability reviews with engineering leads.
• Participate in capacity planning, failover testing, and resilience architecture reviews.
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