At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Location: Syracuse, NY (Hybrid)

About the team and the role:

TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts, sellers, and publishers in the U.S. Now we’re expanding our innovative products and services to the global $25B collectible hobby market.

Our team prides itself on a culture that fosters camaraderie, embraces diversity, and exudes passion.

You are an extremely motivated individual with a high capacity to learn, analyze, and address problems in a dynamic environment. Your responsibilities include managing a team of specialists to ensure our products meet established quality standards and reducing inefficiency. You and your team will analyze operations and design workflows and production processes to reduce loss along the way while still meeting customer needs.

What you will accomplish:

• Develop, implement, and monitor key performance indicators (KPIs) specifically designed to track the effectiveness of automated processes, ensuring they align with overall business objectives and drive continuous improvement.

• Develop and monitor key performance indicators (important metrics) to track process improvements and ensure alignment with business objectives.

• Regularly monitor the performance of automated systems, analyzing data to identify trends, diagnose issues, and implement solutions for continuous improvement, ensuring optimal performance and minimal downtime.

• ​​Collaborate with other departments to ensure that process improvements align with overall business objectives and customer requirements.

• Lead R&D Specialists and manage their workload to complete the following:

  • Conduct process analysis and workflow studies to identify areas for operational improvements.

  • Design and implement efficient systems for inventory management, order fulfillment, and shipping operations.

  • Use statistical analysis and simulation models to identify trends or issues in warehouse operations.

  • Stay abreast of the latest trends and technologies in industrial engineering and e-commerce to drive innovation within operational processes.

  • Monitor and report on the performance of implemented solutions, making adjustments as necessary to achieve desired outcomes.

  • Develop, implement and sustain standards and methods for inspection, testing and evaluation applying engineering knowledge and practices

  • Design and optimize warehouse layout considering the flow of goods, space utilization, and safety laws to ensure efficient material handling and storage.

  • Plan and implement changes to the layout to accommodate new products, seasonal variations, or expansion plans.

What you will bring:

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, or a related field. A Master's degree is a plus.

• Proven experience (3-5 years) in an industrial engineering or process improvement role, preferably in a manufacturing or production environment.

• Strong knowledge of lean manufacturing, Six Sigma, and other process improvement methodologies.

• Demonstrated ability to lead projects and cross-functional teams to successful completion.

• Excellent analytical, problem-solving, and decision-making skills.

• Proficient in the use of process mapping and analysis tools (e.g., CAD, MS Visio), and familiarity with ERP systems.

• Strong communication and interpersonal skills, with the ability to work effectively at all levels of the organization.

• Certification in Lean Six Sigma (Green Belt or above) is highly desirable.

• Management experience of 1 - 3 years (preferred).

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.

TCGplayer, a subsidiary company of eBay, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at careers@tcgplayer.com.  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes HI, NM)" excludes residents of Hawaii and New Mexico.

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