Data Scientist
Location: Tatu City, Kiambu County, Kenya
Department: Finance Department
Workplace: on_site
Description
Do you enjoy telling stories through data and working with large datasets?
Our Sales Planning team is looking for a Data Scientist to explore customer journey touchpoints, develop dashboards and reports that drive meaningful change in our Call Center. You’ll use your business acumen to turn data-driven insights and analysis into actionable strategies that enhance performance and customer experience.
RESPONSIBILITIES
- Write SQL queries and Python code to retrieve, process, and analyze large datasets.
- Construct efficient multi-threaded data models from large data sets.
- Develop dashboards and create visual reports for both daily operations and executive-level insights.
- Apply statistical analysis, predictive/prescriptive modeling, and forecasting to uncover business insights.
- Analyze customer journey touchpoints to identify trends, behavior patterns, and areas for improvement.
- Make data backed recommendations on Contact Center programs.
- Correlate omnichannel data for KPI tracking and manage cross-platform reporting.
- Collaborate with stakeholders to understand business needs and deliver clear, actionable solutions.
Requirements
- A bachelor’s degree in Data Science, Statistics, Computer Science, Business, or a related field
- At least 2 years of experience in an analytical role
- Advanced experience with SQL, Python, building data models, data validation, and QA
- Strong data mining skills with an understanding of cross-platform integrations
- Excellent Excel and PowerPoint skills
- Strong attention to detail, analytical skills, and the ability to manage multiple tasks
- Comfortable working in a fast-paced, dynamic environment with shifting priorities
- Strong written and verbal communication skills, with a solid analytical mindset
- Experience with Power BI, Azure Data Lake, Databricks, visual analytics, omnichannel data, Azure Cognitive Services, speech analytics, and sentiment analysis is a plus
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say