Tata Teleservices logo

Lead, Voice Core

Tata Teleservices

On-site
Navi Mumbai, Maharashtra
Full-time
Manager
Salary not listedPosted 30m ago

Real job — pulled straight from Tata Teleservices’s careers page · Verified October 1, 2026 · No reposts.

Job description

Tata Teleservices is hiring a Lead, Voice Core — a full-time, based in Navi Mumbai, Maharashtra role. Apply directly on Tata Teleservices's careers page below.

Lead - Voice Core Site

Location: Navi Mumbai, Maharashtra, India

  • Responsible for proving technical support for VOIP & PSTN network.
  • Ensuring NW fault and customer complaint resolution. 
  • Backup of Voice Core Nodes CDRs
  • Backup of Voice Core Node DB
  • POI Augmentation
  • Fault Rectification Hardware
  • POI Outages Handing
  • Patch upgrades
  • R & R activities
  • New product /Equipment testing
  • ACT Portal CR management
  • New POI commissioning
  • PRI / SIP migrations
  • Internal RA Audit compliance
  • Complaint Handling
  • Support to Service account Manager
  • BSNL/MTNL payments
  • ITTN POI co-ordination
  • Special projects 
  • PV audit/ AMS portal update
  • PM activities
  • Support to Infra/TX team
  • DOT Audits
  • Internal/External Audits of TTSL

About Us

Transforming Businesses through Digitalization

Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.

Our People Shape Our Journey Ahead

We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.
 Strong understanding of project management, customer service, and technical knowledge voice core network elements, including NGN, IMS MGW, IMS, SBC, IN, STP & SMSC  Excellent problem-solving, leadership, and communication skills.  Proficiency in network monitoring and troubleshooting tools (e.g., Wireshark, Tektronix)..  Experience with VoIP, SIP Trunking, and other IP-based communication systems.

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Frequently asked questions

What skills are required for Lead, Voice Core at Tata Teleservices?

The required skills for Lead, Voice Core at Tata Teleservices include: Project Management, Customer Service.

What is the seniority level for Lead, Voice Core at Tata Teleservices?

Lead, Voice Core at Tata Teleservices is a Manager level position.

How do I apply for Lead, Voice Core at Tata Teleservices?

You can view the full description and apply for Lead, Voice Core at Tata Teleservices on EchoJobs: https://echojobs.io/job/tata-teleservices-lead-voice-core-site-5vw8g.