Data & MIS Executive - Retail MFB - Strategy - Mumbai - Lodha (I-Think Techno Campus) - J Grades
Location: Mumbai, Maharashtra, India
Key Responsibilities:
1. MIS & Reporting
- Prepare daily/weekly/monthly dashboards on collection efficiency, PAR, and NPA trends.
- Maintain trackers for agency performance, settlement recoveries, and field campaign results.
- Assist in creating PowerPoint presentations for internal reviews and strategy meetings.
2. Data Analysis & Insights
- Support data segmentation and risk profiling to identify high-risk geographies or borrower categories.
- Collaborate with the analytics team to extract actionable insights from portfolio data.
- Help build and update field heatmaps, early warning indicators, and resolution trends.
3. Campaign & Project Coordination
- Coordinate with zonal teams and collection vendors for campaign tracking and execution.
- Follow up on special projects, pilots, and initiatives rolled out by the strategy team.
- Document learnings, observations, and feedback from campaign performance.
4. Process Improvement
- Identify gaps in data hygiene, process adherence, and reporting mechanisms.
- Propose automation ideas for MIS generation or dashboarding wherever feasible.
- Assist in SOP documentation for field strategy rollouts.
5. Cross-functional Exposure
- Interact with Product, Risk, Legal, and Field Collection teams as required.
- Gain exposure to policy frameworks, compliance standards, and operational challenges in microfinance recovery.
Key Skills & Competencies:
- Good knowledge of MS Excel (pivot, lookup, charts) and PowerPoint
- Strong analytical and logical reasoning ability
- Basic understanding of financial services, NBFCs, or microfinance operations (preferred)
- Effective communication and coordination skills
- Proactive, curious, and quick learner with attention to detail
Qualifications:
- MBA/PGDM (Finance / Business Analytics / Operations preferred)
- 0–1 years of experience (freshers welcome)
- Internship or project experience in BFSI, collections, or strategy teams is an added advantage
Growth Opportunity:
This role is designed as a grooming pipeline for future roles in strategy, analytics, or portfolio management within collections. Successful candidates may progress into full-time roles in the DSMG Strategy or Analytics teams based on performance.
MIS - RIL
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