Lead Tech Operations Consultant

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Lead Tech Operations Consultant

About us:

Technology at Target creates and operates the tools, technology, science, and systems that enable every part of Target’s business and create compelling and joyful experiences for our team members and guests. Our success is rooted in our diverse and talented team employing architectural discipline, agile execution, innovation, and operational excellence. While we create new capabilities to drive engagement, efficiency, and growth, we also prioritize investing in our technology ecosystem to keep it reliable, performant, and secure. We believe empowering our team to solve problems, fostering continuous learning and innovation, and building strong team connection enables us to deliver more, faster, and with higher quality. And with more joy.

Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals.  As a Lead Operations Analyst, you’ll play a key role in developing a strategic approach to enable a high performing organization through increased operational efficiency, budget and resource management, continuous learning efforts, and team effectiveness.  Your core responsibilities will include all or some of the following:

JOB DESCRIPTION 

• Work with teams to on key tech operational metrics to understand trends and progress on goals.
• Lead operational projects for the portfolio based on the current year priorities.
• Plan, prep and facilitate periodic strategic roadmap sessions.
• Assist in strategy planning by providing data, insights and alignment of the key components of the orgs direction.
• Work with teams to define and measure the financial and operational health of portfolio(s).
  • Financial (hardware & software capital investment, license & maintenance, resources)
  • Operational (reliability, security, compliance)
  • Team (headcount, level mix, diversity goals, on-boarding)
• Provide visibility and insight to the financial and operational health of the portfolio, transparency to progress against goals and scenario planning to modify tactics to meet goals
• Gather industry insights to recommend and implement improvements to support running the business
• Facilitate routines to drive alignment and provide coaching and support to stakeholders on their roles and responsibilities 
• Prepare materials and presentations for leadership including all team emails, team newsletters and all team huddles.
• Partner with teams to execute all team events or team activities.
• Establish, maintain, improve, and leverage best practices and tools that enable the team to achieve desired outcomes and to ensure continuous process improvement
• Partner with the Finance team to ensure teams are prepared for corporate financial reviews and adhering to the corporate financial processes
• Manage relationships and collaborate with our extended team partners across Target (e.g. influence upward as well as across the organization)
• Partner with communication team(s) to support communication and collaboration tools (e.g. intranet sites, SharePoint, communities)
• Provide process consultancy & monitor process compliance.
• Partner with teammates to identify and implement efficiencies across officer teams.
• Develop tools to analyze priorities and recommend decisions against the value delivered by the technology solutions offered by current and future suppliers.
• Evolve our supplier management practices - identifying new methods and engagement strategies that allow Target tech to continue to elevate our relationships and use of suppliers across the technology ecosystem.

Core responsibilities of this job are described within this job description.  Job duties may change at any time due to business needs. 

About you:

• 4-year degree or equivalent experience
• 7+ years of experience in an operations role
• Independent, self-starter, curious and thrives on learning new content
• Detail-oriented and well organized
• Strong interpersonal skills, with excellent verbal, written and facilitation skills
• Professional maturity to interface with all levels of the organization
• Ability to multitask, prioritize, and manage time efficiently
• Ability to analyze, synthesize and distill multiple sources of information to tell a story
• Ability to handle and protect confidential information
• Ability to work in an agile environment, demonstrate the agility to adapt and evolve
• Proficiency with O365 suite/Microsoft Office skills (Excel, PowerPoint, etc.)
• Understanding of technology, applications and platforms
• Retail knowledge

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility

Americans with Disabilities Act (ADA)