Clinical Intelligence Associate

Department: Operations & Scaling

Location: New York office

Compensation: $100K – $150K • Offers Equity

Employment Type: FullTime

Why you should join us

Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:

• Exponential organic growth: We have product-market fit and are growing rapidly. Tandem supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world.

• An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time.

• Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators.

Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.

All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.

About the role

As a Clinical Intelligence Associate at Tandem, you will help define the clinical standards that guide how we scale our platform. You’ll translate your experience into structured frameworks that inform everything from how medical records are interpreted to how treatment decisions are supported — improving the accuracy, speed, and consistency of patient access workflows across the board.

This is a high-context, cross-functional role that blends clinical expertise with systems thinking. You will work closely with our product, engineering, and AI teams to define decision logic, surface edge cases, and help us build reliable, clinically sound tools. Your work will shape the foundation of how Tandem supports providers and patients at scale — and help ensure our platform reflects the best of both medicine and technology.

This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

If you join, you will:

• Translate clinical expertise into scalable logic, workflows, and quality standards used across Tandem’s platform

• Curate and audit datasets to maintain high-quality, representative training and testing material

• Evaluate and refine system performance to ensure clinical accuracy and reliability, using your expertise to analyze feedback and resolve issues with AI and agent outputs

• Collaborate cross-functionally to ensure platform behavior reflects real-world clinical reasoning and standards

• Expand knowledge across medical specialties to inform the development of AI solutions tailored to diverse clinical needs

• Inform the development of new products, services, and specialty-specific modules

We’ll be most excited if you have:

• 2–8 years as a board certified Nurse Practitioner (NP), Physician Assistant (PA), or similar advanced clinical role, directly providing patient care and clinical decision-making

• Experience as part of an interdisciplinary team in outpatient or specialty settings, particularly in contexts involving medication prior authorizations and ensuring patient access to therapy

• Strong written communication, with an ability to translate clinical complexity into context and logic that can be understood by non-clinical teams

• Comfort and/or a strong interest in collaborating with product, engineering, and data science teammates on building new technologies

• High NPS with your former teammates

This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

Working with us

Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. 

We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:

• Commit to audacity. "Whether you think you can, or you think you can't – you're right.”

• Do the math. Be rigorous, assume nothing.

• Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.

• Spit it out. Be direct, invite critique, avoid equivocation – we want right answers.

• Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.

• Do what it takes to be number 1. We work hard to make sure we win.

We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay.

We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):

• Fully covered medical, vision, and dental insurance.

• Memberships for One Medical, Talkspace, Teladoc, and Kindbody.

• Unlimited paid time off (PTO) and 16 weeks of parental leave.

• 401K plan setup, FSA option, commuter benefits, and DashPass.

• Lunch at the office every day and Dinner at the office after 7 pm.

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.

Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.