Senior Platform Manager – Veeva Vault PromoMats

Location: Bhartiya City, Thanisandra Main Road, Bengaluru, Karnātaka, India

Employment Type: Full time

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Job Description

The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. 

At Takeda’s ICC we Unite in Diversity 
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome 
applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

OBJECTIVES/PURPOSE

As the Global Platform Manager for the Content MLR Platform (Veeva Vault PromoMats) within the Content Innovation team, you will own and manage Takeda’s global Veeva Vault PromoMats environments. You will be responsible for the design, development, enablement, enhancement, optimization, and ongoing support of Takeda’s Content MLR platform within a highly regulated environment.

In this role, you will partner closely with internal business stakeholders to understand requirements and translate them into scalable platform capabilities, working in close collaboration with internal and external platform development teams. You will oversee day-to-day platform operations, govern enhancements and configuration changes, and ensure alignment across adjacent Content Innovation platforms and integrations.

Overall, you will drive Takeda’s Data and Digital mission by enabling the adoption and evolution of Veeva Vault PromoMats capabilities that align with business needs, best practices, and enterprise architecture principles.

• Drive innovation and continuous improvement of Veeva Vault PromoMats capabilities by introducing new platform features, tools, and system integrations in line with business demand, prioritized use cases, and Takeda’s Content Vision.

• Enable stakeholders (both within and outside of Takeda) to effectively consume Takeda’s global Content MLR capabilities.

• Oversee the day-to-day operation of Veeva Vault PromoMats environments, ensuring platform stability, reliability, security, and compliance.

• Socialize changes to existing and new capabilities, tools, components, and consumption models to drive adoption, alignment, and stakeholder satisfaction.

• Own and prioritize the global backlog for Veeva Vault PromoMats product enhancements and operational needs, and manage a DevOps Platform POD within the delivery center to deliver against the prioritized backlog.

ACCOUNTABILITIES

• Partner with global and regional stakeholders to understand business strategy and design solutions aligned to business needs.

• Develop and own the Veeva Vault PromoMats platform and environment capabilities roadmap, driven by business demand and aligned to Takeda’s Content Innovation strategic imperatives.

• Own and deliver roadmap initiatives in partnership with internal and external stakeholders through agile delivery teams.

• Drive alignment of proposed solutions with enterprise standards, as well as Takeda architectural, security, privacy, and quality requirements.

• Lead the business case development process by designing and documenting proposed solutions in alignment with business demand.

• Provide technical and functional support for Content MLR capabilities enabled through Veeva Vault PromoMats.

• Partner with DD&T and business stakeholders to enable and enhance the consumption of Takeda’s global Content MLR capabilities.

• Develop scalable services and platform operational and governance processes to ensure smooth day-to-day operations in partnership with IT, business, and other key stakeholders.

• Act as the SME for all Content MLR / Veeva Vault PromoMats projects and capabilities, providing architectural guidance and insight into industry trends in collaboration with relevant stakeholders.

• Establish and institutionalize regular end-to-end KPI reviews to monitor solution adoption and drive continuous solution improvement.

• Manage licensing and user access and permissions structures across Veeva Vault PromoMats environments.

OTHER DIMENSIONS AND ASPECTS

• Deep knowledge of Veeva Vault PromoMats and related Veeva products.

• Strong knowledge of Digital Asset Management platforms, content authoring solutions, and content distribution systems (e.g., Aprimo, Shaman, Salesforce CRM / Marketing Cloud) strongly preferred.

• Strong business acumen across the end-to-end content lifecycle, with a focus on the Life Sciences.

• Proficient in defining and documenting clear, structured business requirements during discussions with stakeholders.

• Ability to clearly communicate complex topics and foster alignment across all levels of the organization.

• Ability to engage effectively with stakeholders at all levels and build strong cross-functional relationships.

• Strong ability to build and maintain external partnerships with industry partners and suppliers.

• Ability to generate breakthrough solutions and enable others to do the same.

• Accountable for day-to-day decisions related to the design, development, and implementation of innovative content solutions across Takeda globally.

• Ability to present issues and recommended solutions succinctly to Global, Senior, and Executive Management on a regular basis.

• Recommend and monitor project budget spend in line with approved plans and priorities.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

Essential

• Bachelor’s degree in Computer Science, Engineering, Digital Marketing, or a related field, or equivalent practical experience.

• 12+ years of experience with Veeva Vault, including enterprise-scale implementation and operation of Veeva Vault PromoMats solutions in a regulated environment.

• Veeva Vault Platform certification.

• Deep, hands-on experience with Veeva Vault PromoMats.

• Strong understanding of enterprise end-to-end content lifecycle processes, from creation through review, approval, and activation.

• Strong “soft skills” and English communication skills, with the ability to influence and align diverse stakeholder groups.

• Experience working with global teams in international, multi-country, and multi-cultural environments.

• Proven experience in internal and external team and stakeholder management.

• Experience working in the Life Sciences industry strongly preferred.

• Experience working in an agile delivery environment strongly preferred.

• GenAI knowledge or practical experience recommended.

WHAT TAKEDA CAN OFFER YOU:
• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will 
support your career growth.

BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), 
Bereavement Leave (5 calendar days)

#Li-hybrid

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