Project Engineer

Location: Cape Town

Department: TFS

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Project Engineer to join our team in Cape Town

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

This position reports to the : Head of Logistics Services

To drive operational excellence and strategic growth within the TFS courier and TFS On-demand service divisions by implementing innovative projects that expand service offerings, optimize operational efficiency, and enhance client experience. This role serves as a key catalyst for analyzing data trends, leading continuous improvement initiatives, facilitating seamless client onboarding, and coordinating cross-functional collaboration to maximize TFS network performance and market expansion.

Your responsibilities can include:

• Project Implementation: Lead and execute strategic projects within the TFS courier and TFS On-demand space to enhance service capabilities and market reach
• Service Expansion: Identify, develop, and implement new service offerings to meet evolving market demands and client requirements
• Data Analysis & Insights: Analyze operational and performance data trends to identify opportunities for optimization, cost reduction, and service enhancement
• Continuous Improvement: Initiate and implement improvement projects across TFS operations to increase efficiency, reduce costs, and improve service quality
• Client Onboarding: Manage and streamline the onboarding process for new clients, ensuring smooth integration and optimal service delivery
• Operational Collaboration: Work closely with operations teams to identify areas of improvement, implement solutions, and ensure operational excellence
• Stakeholder Management: Maintain clear communication channels and manage relationships with internal and external stakeholders throughout project lifecycles
• Process Standardization: Investigate, establish, and implement standardized resources and procedures across the TFS network
• Cross-functional Optimization: Collaborate with various departments to optimize delivery lead-times, logistics costs, and overall operational efficiency
• Compliance & Standards: Support the development and improvement of health and safety plans, programs, and procedures within TFS operations

Qualifications and experience:

• Bachelor's degree in Industrial Engineering, Logistics, Supply Chain Management
• Minimum 3-5 years of experience in logistics, supply chain, courier services, or on-demand delivery operations
• 2+ years of hands-on project management experience with demonstrated success in implementing operational improvements
• Previous experience in courier, e-commerce fulfillment, or last-mile delivery operations highly preferred
• Experience working with data analytics tools and interpreting operational KPIs and metrics
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Project) with advanced Excel skills for data analysis
• Basic understanding of logistics management systems
• Knowledge of process mapping and workflow optimization tools
• Experience working in fast-paced, high-volume operational environments
• Background in continuous improvement methodologies
• Previous exposure to multi-stakeholder project environments
• Experience with cost analysis and budget management for operational projects
• Proven track record of leading cross-functional teams and managing complex initiatives
• Previous experience managing external vendor or client relationships

Attributes required :

• Logistics & Supply Chain Expertise: Proven experience in logistics, supply chain management, or courier/on-demand service operations
• Project Management Skills: Strong ability to manage complex projects from conception to implementation with measurable outcomes
• Analytical Capabilities: Advanced quantitative analytical skills with expertise in data interpretation, management metrics, and cost accounting principles
• Stakeholder Collaboration: Exceptional ability to work collaboratively with internal teams, external clients, and cross-functional stakeholders
• Problem-Solving Acumen: Ability to interpret complex operational environments, identify improvement opportunities, and implement innovative solutions
• Leadership & Communication: Strong leadership, team development, and communication skills with the ability to influence and drive change
• Adaptability & Resilience: High degree of personal motivation, resilience, and adaptability in fast-paced, evolving business environments
• Client-Focused Mindset: Understanding of client needs and market dynamics in the courier and on-demand service sectors

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.