EHR Implementation Engineer

Location: US - New York City (Hybrid) (US)

Description

Join Us at TailorMed – Transforming Healthcare Affordability

At TailorMed, we're on a mission to eliminate barriers across the entire medication journey—from affordability to access and adherence. As a pioneering force in healthcare, we're building a new category that transforms how patients, providers, pharmacies, life sciences, and payers collaborate to ensure every patient receives the treatment they need without delay.

TailorMed is the medication success platform removing every barrier across the patient journey, from access and affordability through adherence and ongoing care. Through a connected network spanning 945+ hospitals, 4,700+ clinics, 3,100+ pharmacies, 100+ life sciences programs, and 6,000+ support programs, TailorMed has supported over 75 million patients and secured more than $7.4 billion in financial assistance since 2020. TailorMed's platform connects patients, providers, pharmacies, and life sciences companies through one coordinated network designed to reach every patient at every step of their medication journey.

Learn more at tailormed.co

We're looking for an EHR Implementation Engineer who knows the hospital and clinic ecosystem from the inside. You've worked with Epic — ideally from the provider side — and you understand what it takes to onboard complex healthcare data integrations end-to-end. You're equally comfortable on a customer call and deep in a SQL query, and you take genuine ownership of getting implementations right.

Responsibilities

• Lead technical onboarding of new hospital and clinic customers onto the TailorMed platform

• Work hands-on with Epic and other EHR systems to configure data feeds, integrations, and workflows

• Manage data ingestion pipelines — investigate errors, resolve data quality issues, and ensure clean delivery

• Partner with customer technical analysts and IT teams throughout the full implementation lifecycle

• Translate complex technical issues into clear, actionable communication for non-technical stakeholders

• Become a subject matter expert in TailorMed's platform and the US healthcare data ecosystem

Requirements

• Epic experience is required — hands-on work with Epic in a hospital, health system, or clinic setting

• 3–5 years in a technical healthcare IT role — implementation, integration, clinical informatics, or similar

• Strong SQL skills — you write queries to investigate, validate, and troubleshoot data

• Experience with healthcare data standards: HL7, FHIR, datat extract triggers and clinical data Workflow Optimization.

• Organized, detail-oriented, and able to manage multiple implementations in parallel

• Clear communicator — confident with customers and capable of explaining technical risk simply

NICE TO HAVE :

• Epic certification (Epic Willow or Epic Beacon)

• Experience with other EHR platforms: Cerner, Meditech, Allscripts

• Familiarity with revenue cycle, medication management, or financial assistance workflows

• Experience with ETL tools, data visualization, or AI-assisted workflows

What We Offer

• Competitive salary + equity
• Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support - all effective from your first day of work
• 401(k) plan with a 4% employer match
• Paid holidays, vacation, and sick leave
• Six weeks of paid parental leave
• Company-paid life insurance
• New MacBook, plus all of the equipment and technology you’ll need to be successful in your role

TailorMed anticipates the base salary for this position to be $70,000–$110,000 depending on factors such as relevant experience, skills, and education. This range represents the Company’s good faith estimate of the base compensation for this position in New York at the time of posting.