Product Manager

Team: Product

Location: New York, NY, Boston, MA

Commitment: Full-time

Workplace Type: onsite

Salary:

Responsibilities

• Partner with product leadership and cross-functional stakeholders to translate product strategy into a clear, sequenced roadmap for Manifest, with a focus on measurable customer outcomes in readiness, efficiency, and resilience.
• Own product discovery and delivery for specific product areas, from problem definition through requirements, launch, iteration, and adoption.
• Spend time with operators, planners, maintainers, and decision-makers to understand workflows, pain points, constraints, and mission needs.
• Convert customer and operational insights into crisp product requirements, user stories, acceptance criteria, workflows, and delivery plans.
• Work closely with engineering to scope, prioritize, and ship mission-critical software in a high-tempo environment.
• Support the delivery of AI-enabled workflows by helping define user expectations, evaluation criteria, edge cases, and success metrics.
• Collaborate with customer-facing teams to support pilots, deployments, training, feedback loops, and adoption.
• Track product usage, customer feedback, operational impact, and delivery progress to inform prioritization and continuous improvement.
• Communicate clearly across audiences, including operators, executives, engineers, and technical stakeholders.
• Bring urgency, discipline, and attention to detail to product execution in environments where reliability and trust matter.

Requirements

3+ years of product management, product operations, technical program management, or related experience building and shipping software products.
Experience working on enterprise, data-intensive, operational, or mission-critical software.
Strong product instincts for breaking down ambiguous problems, identifying user needs, sequencing delivery, and balancing customer outcomes with engineering constraints.
Technical fluency: you can reason credibly with engineers about data systems, APIs, integrations, workflows, tradeoffs, and system behavior.
Excellent written and verbal communication, with the ability to turn complex information into clear requirements, decisions, and narratives.
Demonstrated ability to work cross-functionally with engineering, design, customer success, sales, leadership, and external stakeholders.
Comfort operating in a fast-moving, high-ownership environment with shifting priorities and incomplete information.
Willingness to engage directly with military or government customers and travel as needed.
Authorized to work for any employer in the U.S.; Tagup is unable to sponsor visas at this time.

Preferred Qualifications

Experience delivering software to DoD, IC, DHS, allied defense organizations, government agencies, or other highly regulated customers.
Familiarity with logistics, maintenance, supply chain, readiness, fleet operations, or operational planning workflows.
Experience with AI, machine learning, optimization, decision-support tools, or data products.
Experience supporting products deployed in constrained, edge, disconnected, denied, degraded, or intermittent environments.
Prior military service, government service, or defense contractor experience.
Experience working with forward-deployed engineering, field teams, or customer implementation teams.
Eligibility to obtain a U.S. security clearance.

Tagup is an equal opportunity employer and individuals seeking employment with us are considered without regard to race, color, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

Citizenship: Due to the nature of our work with the U.S. Department of Defense, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor visas at this time.