Tabby is active in Saudi Arabia, UAE, Egypt and Kuwait and backed by leading investors, including Sequoia Capital India, STV, PayPal Ventures, Mubadala Investment Capital, Arbor Ventures and others.
We are seeking an experienced and highly skilled Senior QA Engineer to join the Helpdesk Platform team, who will be responsible for controlling the quality of this product.
The main goals of our product are to improve the quality of support service, reduce the amount of routine by automation and improving UI/UX, make agents' work more efficient, and provide more transparency of their result to their superiors.
The quality and speed of customer Support is critically important to our company.
Key Responsibilities
- analyze product requirements and create test plans for current tasks
- performing manual functional acceptance testing both Frontend and Backend of our service
- actualize the test model of our product
- write, review and maintain different types of autotests
- take responsibility for and monitor QA metrics of the team (amount of bugs, coverage, etc)
Benefits
We offer remote work from anywhere in the world and are happy to work out an individual relocation plan for you.
Our employees have the opportunity to choose a country for registration: at the moment those are Armenia/Georgia/Serbia/Portugal/Spain.
We will help you open a legal entity and a bank account. In Armenia and Georgia the taxes are compensated by Tabby. In other countries we provide partial compensation of taxes.
We employ according to B2B contracts (service agreements).
For our employees we cover the following:
- Flight to one of the mentioned countries.
- Accommodation during the paperwork completion period.
- Opening a bank account and getting a residence permit in one of the mentioned countries.
- Family relocation (dependants).
What you can expect
- We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
- A working environment that gives you autonomy and responsibility from day one.
- You should be comfortable with the idea that the quality of your work will influence the shape of your career.
- Participation in company’s employee stock options program.
- Health Insurance
If this sounds exciting to you, we’d love to hear from you!
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