Winter 2025 Product & Engineering Optimization Intern

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Get hands-on experience, training—and a leg up on a bright future.

Learn. Achieve. Build a Career.

T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!

This is a 5-week paid learning experience during which you'll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You'll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We'll give you hands-on projects and the chance to create an immediate impact.

The Product, Partnerships, and Growth team is responsible for driving the vision, strategy, and execution of T-Mobile products from concept to delivery.  In parallel, the Information Technology (IT) Team focuses on the technical infrastructure and systems required to support these products. These teams work in close coordination to ensure successful product delivery and business alignment, including translation of requirements, iterative feedback loops, risk mitigation, product delivery, and post-launch optimization, together ensuring the organization delivers innovative, reliable, and user-centric products.

What You’ll Do

We are seeking a motivated and detail-oriented Product & Engineering Optimization Intern to analyze and enhance the dynamic relationship between our Product Management and Information Technology teams. This role will involve researching, defining, and documenting the roles, responsibilities, and key skills required for each team and identifying strategies to improve cross-functional collaboration, efficiency, and productivity.  As an intern, you will gain hands-on experience working with diverse stakeholders across departments, gaining a deep understanding of product development processes, team dynamics, and operational optimization strategies. This is an excellent opportunity for someone interested in project management, organizational strategy, and technology-driven environments.

Key Responsibilities

• Examine the current workflows, division of labor, communication channels, and collaboration methods between the Product Management and IT teams and identify bottlenecks, pain points, and areas of inefficiency.
• Clearly define the roles, responsibilities, and required skills for Product Management and IT teams and map out processes and create visual diagrams or flowcharts to illustrate current and proposed workflows.
• Conduct interviews, surveys, and workshops with team members to gather insights on challenges, strengths, and improvement areas.
• Develop recommendations to enhance communication, accountability, and operational effectiveness.
• Identify tools, processes, or frameworks to streamline collaboration (e.g., agile methodologies, project management tools).
• Identify existing skills, skill gaps, and skills misalignment that should be addressed by either organization.
• Prepare a final report summarizing findings, proposed solutions, and actionable steps for leadership review.

What It Takes

• Educational Background:
  • Pursuing a degree in Business Administration, Information Systems, Organizational Behavior, Project Management, or related fields.
• Skills and Competencies:
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in tools such as Microsoft Office, Google Workspace, or project management software (e.g., Jira, Trello).
  • Ability to create visual aids (e.g., charts, process maps) using tools like Miro, Visio, or Lucidchart.
  • Familiarity with agile methodologies and software development lifecycles is a plus.
• Personal Attributes:
  • Proactive and self-motivated with strong attention to detail.
  • Collaborative mindset and ability to work with cross-functional teams.
  • Willingness to learn and adapt in a dynamic environment.

Minimum Qualifications

• At least 18 years of age
• Legally authorized to work in the United States
• Must have graduated within the last 12-months, OR  be actively enrolled in a Bachelors or Graduate degree program
• Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships

Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.

Relocation assistance may be provided to program participants who reside more than 50 miles from the internship location.

Intern wages range from $20/hour to $40/hour. The successful candidate’s actual pay will be based on experience/location.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.