T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Get hands-on experience, training—and a leg up on a bright future.
Learn. Achieve. Build a career.T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!
This is a 12-week paid learning experience during which you’ll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You’ll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We’ll give you hands-on projects and the chance to create an immediate impact.
Come build, maintain, and execute on a roadmap to expand our impact in being best at connecting people to their world. We are looking for folks diving deep into AI tools and capabilities. This is an opportunity to support a team of hard-working product managers that are making the impossible possible.
The Product Manager Intern will dive into data, bring patterns, and help improve our AI product experiences. They have a drive to get things done. You can navigate technical execution with comfort and deliver data advised, digital first, AI enabled outcomes for our customers. Every day is different, and its focused-on learning, communicating, experimenting, problem solving, and obsessing over the customer impact and experience. You will be successful if you are motivated by barriers and are a change champion. You are comfortable with failing, excited about feedback, and curious.
Responsibilities:
Support product roadmap and work with Product Managers to deliver features and improvements.
Review product experiences and propose plans to improve and execute.
Work with product managers to learn about the end to end feature release.
Build documentation and communication that enable stakeholders to understand the product experiences.
Dive deep into data to find opportunities of improvements
Review AI product experiences and suggest improvements help us get closer to our best experience promise.
Communicate update requirements with cross-functional stakeholders and build consensus towards an outcome driven experimentation approach.
Dive deeply into technical troubleshooting, including reviewing operational data, when necessary, to keep the team on track.
Dedicate time to understand customers, actively meeting with them to build deeper empathy and understand their needs and priorities.
Qualifications:
Always learning and curious
Strives to deliver outcomes aligned with broader team and company strategy.
Proven track record to work constructively with diverse skill set of team members.
Proven contribution towards solving real problems through a data driven, iterative, technological solution.
Data Driven: Past success solving customer experience problems by diving deep into data.
Demonstrating impact through on technical software driven projects (school work, side projects, or similar are acceptable)
Working on Bachelor’s or Graduate degree in technology field, or equivalent experience is preferred
Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.
Relocation assistance may be provided to program participants who reside more than 50 miles from the internship location.
Intern wages range from $20/hour to $40/hour. The successful candidate’s actual pay will be based on experience/location.
- At least 18 years of age
- Legally authorized to work in the United States
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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