T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Get hands-on experience, training—and a leg up on a bright future.
Learn. Achieve. Build a career.T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!
This is a 12-week paid learning experience during which you’ll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You’ll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We’ll give you hands-on projects and the chance to create an immediate impact.
Job Description:
The Associate Product Manager will partner with senior leaders in the AI Factory, key stakeholders and vendors to define requirements, drive prioritization and solution delivery for the AI Factory. The Associate Product Manager will have the opportunity to work in a start-up like environment, with the ability to influence and deliver the future generation GenAI products. The position requires interaction with a wide variety of internal and external stakeholders at various levels of the organization and being a technology evangelist in establishing T-Mobile as a leading innovative technology company.
The Associate Product Management Intern is a visionary, strategist, analyst, customer evangelist, leader of execution, and relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Associate Product Management Intern will be having a chance to influence T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity.
Responsibilities:
The Associate Product Manager is a "jack-of-all-trades" leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives. No day is the same for the Associate Product Manager. Day to day activities or responsibilities include: conducting market research; generating product requirements; determining specifications; defining long-term strategy of the product; creating the product road map; helping drive and support technical delivery end to end; defining scope for releases/product increments; partnering with development, project/program management, marketing, and other key stakeholders to define release schedule; and support/drive goto-market activities as needed.
Partner with business and internal/external stakeholders to understand current customer experiences, identify areas of opportunity, create and manage product vision and roadmap.
Understand the "big picture" of challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively define solutions to those challenges.
Work with business to identify and articulate initiative scope, benefits and ROI.
Use a design thinking approach to build innovative solutions for internal and external customers. Will lead the effort to instill a growth mindset and inspire a culture to unlock innovation in every individual at T-Mobile.
Inform and evangelize a strong customer focus and customer experience that aligns decision making with IT investment choices and prioritization.
Manage product backlog and priorities with our business and technology partners.
Lead product backlog grooming sessions partnering with key resources.
Collaborate with stakeholders to plan and manage product releases
Effectively and efficiently communicate with technical and non-technical audiences and leadership
Qualifications:
Bachelor’s or Master’s Degree in Computer Science, Data Science, Engineering, or a related field, as well as ability to demonstrate business and customer focus.
0-2 years relevant Product Management experience in an agile software product development environment.
Self-starter, works independently as well as collaboratively. You desire a high level of responsibility and can work with minimal supervision.
Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions.
Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences.
Knowledge in software with Agile Scrum methodologies and other commonly used tools.
Knowledge of the overall execution relating to all aspects of an agile development team, from defining the strategy and architecture through deployment and support.
Nice to have: Experience in delivering large and complex business/technology initiatives.
Minimum Qualifications
At least 18 years of age
Legally authorized to work in the United States
Must have graduated within the last 12-months, OR be actively enrolled in a Bachelors or Graduate degree program
Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships
Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.
Relocation assistance may be provided to program participants who reside more than 50 miles from the internship location.
Intern wages range from $20/hour to $40/hour. The successful candidate’s actual pay will be based on experience/location.
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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