Summer 2025 Assoc Technology Solutions Manager Intern

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Get hands-on experience, training—and a leg up on a bright future.

What It's Like

The intern for the Associate Technology Solutions Manager plays a critical role on low to medium complex initiatives, leading scoping discussions, tech feasibility determination, technical visioning and setting the overall technical delivery strategy.  The Associate Technology Solutions Manager partners with the business to drive prioritization and solution delivery approach within business processes,, and across technology groups to ensure design and delivery of a complete and concise solution that addresses the business need.

What You'll Do

The intern for Associate Technology Solutions Manager will work under the leadership of the Promotions team manager and a mentor to work with the business and deliver both service and device promotions. In addition, there will be other learning opportunities in SQL, Power BI, CoPilot and reporting.

Key Responsibilities

Project Management

-   Assists Technology Solution Manager (TSM) in providing technical stewardship on small to low to medium complexity initiatives.
-   Supports the delivery of technology solutions by assisting higher level TSMs in analysis, design, and project and product management.
-   Determines tech solution for escalated production triage scenarios.
-   Assists in day-to-day management of business stakeholder relationships on cross domain initiatives within established business outcomes.

Relationship and People Management

-   Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.
-   Partners across multiple IT teams, and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative for the domain’s core systems. 
-   Collaborate with subject matter experts from core systems across the organization to implement solutions.
-   Works independently as well as collaboratively.

Strategy

-   Partners with the business to drive strategy, prioritization, approach, and goals of initiative.
-   Assists more senior level TSMs to prepare high level solution design presentations for leadership review.
-   Helps manage inception activities, including breakdown of product requirements and MVP scope definition.
-   Partners with senior level resources to define technology strategy approach for initiatives and to provide recommendations on scope delivery phasing/work streams.

Also responsible for other Duties/Projects as assigned by business management as needed.
 

Minimum Qualifications

At least 18 years of age
•Legally authorized to work in the United States
•Must have graduated within the last 12-months, OR be actively enrolled in a Bachelors or Graduate
degree program
•Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships

Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students
in F-1 status who desire sponsorship after they complete their education.

Relocation assistance may be provided to program participants who reside more than 50 miles from the
internship location.

Intern wages range from $20/hour to $40/hour. The successful candidate’s actual pay will be based on
experience/location.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.