Principal Product Manager, Data & AI

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you a rockstar Product Manager with a passion for Data and AI? Ready to join a dynamic, fast-paced team at T-Mobile and drive our Contextual marketing new heights empowered by Data & AI? We're looking for a talented and innovative Principal Product Manager to lead our AI initiatives and help us achieve our mission to become a Data-informed, AI-enabled, Digital-first company.

Key Responsibilities:

• Own and lead the development and execution of our Data & AI product roadmap, focusing on creating best-in-class bots, personalized next-best actions, and offers across all digital touchpoints.
• Leverage data and machine learning to design and deploy solutions that optimize customer engagement, enhance user experiences, and drive growth.
• Collaborate with cross-functional teams, including engineering, data science, design, marketing, customer care, T-Life, and T-Shop teams to define and prioritize product features and drive end-to-end execution.
• Ensure that all AI focused features are aligned with T-Mobile’s strategic vision and deliver measurable business impact.
• Stay at the forefront of AI trends, technologies, and standard methodologies to continuously innovate and enhance our digital properties.

Qualifications:

• 10+ years of product management experience, preferably in AI/ML/LLM, data-driven products, and/or digital customer engagement.
• Deep understanding of AI technologies, machine learning models, natural language processing, and data analytics.
• Consistent track record of successfully launching and scaling digital products that leverage AI/LLM to drive customer value.
• Exceptional communication and collaboration skills; ability to work effectively with complementary teams and collaborators.
• Data-driven attitude with strong analytical abilities and a passion for using insights to drive strategic decisions.
• Bachelor's degree required.

What We Offer:

• A unique opportunity to shape the future of AI at one of the most innovative companies in telecom.
• A fast-paced, collaborative, and empowering work environment where your contributions matter.
• Access to innovative technologies and resources to help you succeed in your mission.
• A chance to be a member of a team that is committed to innovation, excellence, and transforming customer experiences.

Join us and help make T-Mobile the leader in AI-driven customer experiences!

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $133,800 - $241,400

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ292305&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.