Managers, IT Quality Assurance

Location: Frisco, Texas

Time Type: Full time

Job Description

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Managers, IT Quality Assurance is located in Frisco, TX and will partner with accounting, IT, and other business departments to understand testing requirements.

• Telecommuting is permitted, but applicants must live within a reasonable commuting distance. Up to 10% domestic travel required.

Position duties and responsibilities include, but are not limited to:

• Plan, initiate, and manage information technology (IT) projects and lead and guide the work of technical staff.

• Onboard and train new staff members regarding testing approaches and standards.

• Improve testing processes through automation.

• Communicate project expectations to team and stakeholders effectively and efficiently.

• Allocate resources and participants needed to achieve project goals and timeline.

• Create and review IT test scenarios and validate and test results.

• Identify and manage project dependencies.

• Develop and deliver status reports, proposals, and presentations, as well as scheduled and ad hoc testing progress reports.

• Create IT/Application test strategies to support control test process.

• Create and maintain staffing plan to support existing and future work and project deliverables.

• Coach, mentor, and supervise project team members.

Minimum requirements:

Experience and education requirements:

PRIMARY REQUIREMENTS: Master’s degree in Computer and Information Technology, Technology Management, Mechanical Engineering, or related, and 3 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor’s degree in Computer and Information Technology, Technology Management, Mechanical Engineering, or related, and 5 years of relevant work experience.

Skills requirements: Requires experience in each of the following skills:

1- Planning, initiating, and managing IT projects, including leading technical teams, allocating resources, managing dependencies, and delivering project goals on time, with strong communication skills for stakeholder management. Tools and Technologies: Jira for project tracking, Confluence for documentation and collaboration, Microsoft Teams for communication, SharePoint for resource management, MS Excel for resource allocation and tracking.

2-Designing, developing, and executing test strategies, test plans, and test cases for telecom billing, revenue accounting, and OSS systems, with proficiency in Agile methodologies and tools: Jira, Jira Align, qTest, and JAMA.

3- Automation testing for back-end automation using tools: TOSCA, Subex, Power BI, along with improving testing processes through automation techniques.

4- SQL and PL/SQL query development, financial reporting, data warehousing using Oracle, Teradata, Snowflake, Microsoft SQL, and troubleshooting defects in OSS, SAP, ERP, BI tools: Tableau, Power BI, ThoughtSpot, and APIs: REST and SOAP.

5- SAP, CRM, Retail POS systems, web-based portals, and reverse logistics, combined with the ability to coach, mentor, and supervise team members to improve performance and project delivery.

6- Artificial Intelligence (AI) concepts, experience serving as a Product Owner, and familiarity with Scrum Master responsibilities, including managing product backlogs, facilitating Agile ceremonies: Daily Stand-ups, Sprint Planning, Retrospectives, and ensuring alignment with business objectives using tools: Jira Align.

• At least 18 years of age

• Legally authorized to work in the United States

• Location: Frisco, TX

• Telecommuting is permitted, but applicants must live within a reasonable commuting distance. Up to 10% domestic travel required.

• This position is eligible for the employee referral program.

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

How to apply:

• Visit https://www.t-mobile.com/careers

• Create a candidate profile, and apply to requisition number: REQ344246.

OTHER: Work hours: 40 hours/week. Salary $119,330 to $160,500 per year.

·         The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience.

·         At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out

https://careers.t-mobile.com/culture-and-benefits .

 

Candidate’s pay will be based on various factors, such as work location, qualifications, and experience. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.