VP, Network Connectivity - Technical Product Manager

Job Description:

Role Summary/Purpose:

We are seeking a Technical Product Manager to join our Connectivity Engineering Team.  The ideal candidate will have strong communication skills, have experience working in a matrixed environment with technical engineering and development teams, and broad knowledge of Connectivity solutions (both physical and cloud).  The candidate should have a proven track record of evaluating and delivering new connectivity technology into a production environment.  This role will involve working across multiple teams within the Connectivity Engineering group to provide technical leadership for various areas.  This position will report to the VP, Connectivity Engineering Leader.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Provide Technical Leadership, Strategy and Support for Business leaders and Product Owners

  • Produce Technology Road Maps

  • Define Product Strategy (Capability/Deployment)

  • Product Vision and continual product modernization

  • Provide Business Strategy to Product Alignment

  • Agile Team Management

  • Agile Train Epic Management

  • Product Feature Adoption

  • Feature Delivery Assurance

  • Feature Prioritization

  • Cross-Train Business Engagement

  • Escalation for Product Owners

  • Product Cost Management

  • Product Reporting

  • Audit response and compliance oversight

  • Supplier Engagement / Issue Management

• Provide Technology leadership and Technology Guidance for product teams

  • Cloud Networking (Aviatrix, Cloud Native Transport)

  • Datacenter Networking (Cisco Nexus / ACI

  • Datacenter Network Virtualization (VMWare NSX)

  • Load Balancing Technologies (VMWare AVI / Cloud Native NLB/ALB)

• Provide leadership and forward thinking to support both internal and external Connectivity Engineering requirements.

  • Research, pilot, and test new connectivity products and drive modernization and new capabilities

  • Assist product owners on technology road maps for Connectivity Engineering products.

  • Engage with peer Product Managers for business objective alignment and overall product solutioning

  • Provide technical leadership for supported product teams

  • Partner with Engineering and business teams to resolve connectivity issues, solve business needs and drive outcomes.

  • Drive IaaC transformation and automation for supported product teams

Qualifications/Requirements:

• Bachelor's degree OR in lieu of degree; high school diploma/GED and 10+ years of IT/Networking Experience.

• 10+ years of experience in Enterprise Networking/Connectivity Solutions.

• Agile Product Manager certification desired

• Cisco CCNP/CCDP certifications strongly desired

Desired Characteristics:

• Strong technical background in Enterprise Networking/Connectivity Solutions.

• Strong background in DC switching and routing technologies (Cisco Nexus, ACI)

• Strong technical background in Public Cloud Service Providers/Cloud connectivity. (AWS, Azure, GCP)

• Strong technical background in Cloud Fabric/Transit architecture (Equinix, Aviatrix).

• Understanding of Infrastructure as Code (IaC) using Python 3.x, Ansible and Terraform.

• Understanding of GIT source control management.

• Self-motivated, able to prioritize work across multiple teams/stakeholders.

• Excellent analytical and presentation skills within all levels of the organization. Able to effectively communicate and influence all leadership levels of Synchrony and its partners.

• High energy, with strong communication skills and experience working with external stakeholders & technical development teams.

• Curiosity and passion for learning about new technologies and identifying ways to drive innovation.

• Experience in the credit card or financial services industry.

Grade/Level: 13

The salary range for this position is 150,000.00 - 250,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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