Software Engineer I - GenAI (L08)

Job Description:

Role Title: Software Engineer I - GenAI

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for 2024, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India’s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India’s Best Workplaces for Women in 2022.

• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organization Overview

Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards.

 The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day-to-day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year.

Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be.

Role Summary/Purpose:

Software Engineer I - GenAI  involves developing generative artificial intelligence models and systems. This position requires understanding of AI and machine learning technologies, as well as the ability to integrate these systems into existing architectures.

Key responsibilities include innovating and optimizing AI models, ensuring their ethical application, and collaborating with various teams to translate business needs into effective AI solutions. Advanced technical skills, strong problem-solving abilities, and excellent communication are essential for success in this role.

Key Responsibilities:  

• Implement generative AI model based solutions that are highly scalable, reliable and ethical.

• Collaborate with data scientists and engineers to integrate AI solutions into existing systems

• Integrate LLM and VLM based pipelines built using AWS and Azure Technology into existing applications (cloud as well as on-prem)

• Stay updated with the latest advancements in AI and machine learning technologies.

• Optimize and refine RAG pipelines and systems for efficiency and accuracy.

• Develop and maintain technical documentation for AI systems and architectures.

• Define best practices in building and deploying the AI/genAI applications to the agile teams.

• Ensure the ethical use of AI and adherence to data privacy laws.

• Collaborate with cross-functional teams and stakeholders to understand the business problems and identify the opportunities and challenges for AI / genAI solution.

• Lead technology forums for AI/genAI bring different verticals in engineering together.

• Provide technical mentorship for the lead developers   working on AI/genAI solutions.

• Working closely with other solution architects across the organization in creating awareness, building new and integrating the AI/genAI solutions in the existing systems etc.

 Qualifications/Requirements:  

• Bachelor’s degree in computer science or related degree

• Understanding of, or experience with building GenAI solutions

• Understanding of, or experience with building GenAI solutions.

• Working knowledge of PyTorch preferred

• Any Experience or knowledge of cloud platforms and services like AWS (preferred), Azure, PCF and GCP

• Any Experience or knowledge developing applications using microservices architecture and cloud technologies like Spring boot, Maven, Bitbucket, GitHub, Jenkins, React, Junit, Mockito, Bootstrap CSS, Node, NPM , Splunk and RDBMS like oracle, PostgreSQL or MySQL

• Excellent problem-solving and analytical skills.

• Strong communication and collaboration ability.

Work Timings: 02:00 PM to 11:00 PM (IST)

(WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible

• L8 Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible

• L04+ Employees can apply

Grade/Level : 08

Job Family Group: