AVP, Technology Controls Engineer (L11)

Job Description:

Role Title: AVP, Technology Controls Engineer (L11)

COMPANY OVERVIEW:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. 

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

This role will be with the Compute Technology team which is part of our CTO organization:

The Compute Technology Team is responsible for engineering, delivery and operations for Synchrony’s compute infrastructure environments both on premise and in the public cloud.  Responsibilities include:

• Compute Automation & Process engineering

• Server Engineering & Operations for Microsoft Windows and Red Hat Linux

• Asset & Lifecycle management (LCM) for OS, Server and Storage infrastructure

• Infrastructure engagement & provisioning services

• Infrastructure Vulnerability Management Compliance

• Cloud compute governance automation for EC2 and Azure

Role Summary/ Purpose:

The AVP, Technology Controls Engineer will be responsible for designing and implementing automated controls for private & public cloud infrastructure services.  You will be responsible for understanding our Infrastructure Governance Documentation (Standards, Procedures and Job Aids) with the goal of automating processes and metrics to keep the organization in compliance. The candidate will possess a deep understanding of IT Infrastructure Governance and Controls, Infrastructure processes, and capture of evidence in support of internal audit activities.  A background in IT process improvement is strongly desired. We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. 

Key Responsibilities

• Design and build automated solutions to keep the organization in compliance with infrastructure standards and procedures

• Produce internal audit evidence through the development of reports and dashboards

• Review standards, job aids and procedures for consistency and completeness

• Participate in reviews with internal audit and prepare evidence in support of Business Self Identified Issue (BSII) closure

• Automate repetitive tasks to improve operational efficiency

• Work closely with infrastructure teams to implement new automated controls

• Ensure systems comply with relevant regulatory requirements

Required Skills/Knowledge:

• Bachelor’s degree in computer science, Engineering or related field and 6+ years of work experience in Regulatory, or in lieu of degree 8+ years of equivalent work experience in Regulatory.

• Minimum 3+ years of experience with cloud platforms - AWS, Azure or GCP

• Experience working in a regulated environment (e.g. banking, finance)

• Experience reviewing and placing automated controls around company Policies and Standards.

• Certification in cloud platforms - AWS, Azure or GCP

• Expertise in infrastructure automation tools - Terraform, Ansible, Chef, Aria Automation/Orchestration

• Understanding of Linux and Windows operating systems

• Familiarity with ITIL and ServiceNow

Desired Skills/Knowledge:

• AWS Solution Architect or similar certification

• Demonstrated stakeholder focus – evaluates decisions through the eyes of the stakeholder; builds strong stakeholder relationships

• Experience working with cross regional teams around the globe

• Running core operations, strategic planning, organizational communications, development programs and Project to Support process 

• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive 

• Strong work ethic with the ability to work independently and work in a remote environment 

Eligibility Criteria:

Bachelor’s degree in computer science, Engineering or related field and 6+ years of work experience in Regulatory, or in lieu of degree 8+ years of equivalent work experience in Regulatory.

Work Timings: 2pm to 11pm IST

(This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details).

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L09+ Employees can apply

Grade/Level: 11

Job Family Group: