AVP, Principal Product Engineer - Cloud Platform (L11)

Job Description:

Role Title: AVP, Principal Product Engineer - Cloud Platform (L11)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

This role will be part of the Data Architecture & Analytics group part of CTO organization.

• Data team is responsible for designing and developing scalable data pipelines for efficient data ingestion, transformation, and loading(ETL).

• Data team owns and manages different tools platforms which provides an environment for designing and building different data solutions.

• Collaborating with cross-functional teams to integrate new data sources and ensure data quality and consistency.

• Building and maintaining data models to facilitate data access and analysis by Data Scientists and Analysts

Role Summary/Purpose:

We are seeking an experienced AWS Platform Engineer to join our Cloud Data Platform team. The successful candidate will be responsible for managing, maintaining, and optimizing our AWS accounts hosting services like EMR, Redshift, Athena, S3, EC2 etc ensuring high performance, security, and reliability. The ideal candidate should have experience with AWS Services and data migration from On-prem to public cloud.

Essential Responsibilities:

* Perform POCs on AWS services

* Design, implement, and manage AWS Redshift clusters through Terraform IaC
* Optimize and improve Redshift performance, scalability, and availability
* Support User SQL queries and issues
* Ensure data security, integrity, and compliance with data governance policies
* Monitor and troubleshoot cluster issues, performing root cause analysis and implementing preventive measures
* Collaborate with data analysts and data scientists to understand business requirements and optimize data models
* Stay up-to-date with new AWS Redshift features and best practices
* Develop and maintain documentation of Redshift architecture, processes, and procedures

* Hands-on experience with EMR cluster builds and necessary user support

* Involving in defining IAM roles, policies and user onboarding for Redshift and EMR along with any other supporting cloud services

* Able to manage Terraform code through Bitbucket and deploy through automated deployment pipelines.

* Good agile team collaboration and able to support multiple teams as needed.

*Strong support lifecycle knowledge working with AWS / 3rd party vendors

Qualifications/Requirements:

* Bachelor's degree with minimum 6+ years of experience with AWS (Amazon Web Services) or in lieu of a degree 8+ years of experience in AWS.
* Strong knowledge of SQL and data modeling
* Strong knowledge on AWS services Redshift, EMR, Glue, Lake formation and S3
* Strong understanding of data security and compliance

* Design and implement EMR / EMR Serverless services using Terraform IaC
* Develop and maintain DR capabilities for EMR service.

* Optimize EMR & Redshift clusters for performance, cost, and security
* Collaborate with data analysts and data scientists to understand business requirements
* Excellent problem-solving and communication skills

Desired Characteristics:

* Knowledge of data governance and quality processes
* Familiarity with Agile methodologies and DevOps practices

* Knowledge of security and compliance requirements for big data processing
* Familiarity with data governance and quality principles

* AWS well Architecture Framework (WAF) knowledge

* Understanding on serverless services and respective benefits
* Certification in AWS

Eligibility Criteria:

Bachelor's degree with minimum 6+ years of experience with AWS (Amazon Web Services) or in lieu of a degree 8+ years of experience in AWS.

Work Timings: 3 PM to 12 AM IST

(This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L09+ Employees can apply

Grade/Level: 11

Job Family Group: