Co-Op- Service Readiness Engineer

Location: USA Wilmington, MA - HQ

Time Type: Full time

Job Description

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

Co-Op- Service Readiness Engineer

Term: Spring (Jan-May)

At Symbotic, early career talent plays a meaningful role in helping us reimagine the future of supply chain automation. Through our Internship and Co-op programs, students have the opportunity to contribute to real projects, collaborate with experienced engineers and business leaders, and gain hands-on exposure to the technologies powering our end-to-end robotics and automation solutions. We are looking for curious, motivated students who are excited to solve complex problems, bring new perspectives to cross-functional teams, and see their work make an impact in a fast-moving, innovative environment.

Along the way, Interns and Co-ops are supported through mentorship, professional development, networking opportunities, and a robust calendar of events designed to help them build community and grow their careers. Symbotic offers transportation and housing benefits for students who meet our relocation requirements.

Continue reading below to learn more about this exciting opportunity!

What we need

Symbotic is seeking for a Co-Op- Service Readiness Engineer to join our Maintenance team within our Service Operations organization. Your job will be to support Service Readiness Engineers in identifying and closing documentation, technical data, and maintenance-readiness gaps for Symbotic's robotic automation systems.

What we do

The Maintenance team is part of the Service Operations organization and supports the ongoing performance, reliability, and maintenance of Symbotic systems at customer sites. The team helps ensure our robotic material handling systems operate safely and efficiently after go-live, supporting system uptime, operational excellence, and customer success throughout the lifecycle of an installation.

What you'll do

• Support Service Readiness Engineers in identifying and closing documentation and maintenance-readiness gaps.

• Assist with mechanical and service-readiness projects for robotics and automation equipment.

• Review and support equipment, parts, BOM, asset, and service information used to prepare systems for ongoing field support.

• Work with Product Lifecycle Management data, including supporting accurate part and engineering information in Siemens Teamcenter.

• Collaborate with Engineering, Supply Chain, Field Service, and Service Readiness partners to execute projects and resolve readiness gaps.

• Organize project information, track execution, and confidently report project progress, findings, and risks to the team.

• Gain hands-on exposure to Symbotic equipment and systems while working alongside experienced Service Readiness Engineers.

What you'll need

• Currently pursuing a bachelor's degree in mechanical engineering or a related engineering field.

• Mechanical aptitude and an interest in robotics, automation, equipment maintenance, or service engineering.

• Comfort working with technical systems and engineering data, with experience or exposure to PLM tools such as Teamcenter is a plus. 

• Previous internship experience in warehouse or manufacturing settings is a plus

• Strong project execution and organizational skills with the ability to track details and communicate progress and results.

• Strong teamwork and communication skills with the ability to collaborate across engineering and service functions.

• Curiosity, initiative, and a willingness to learn directly from equipment, technical documentation, and experienced engineers.

Our Environment

• Up to 20% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.

• Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. 

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.

 

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer. 

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. 

The base range for this position in the posted location is $25.00 - $32.45 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.