Systems Engineer

Location: Kuala Lumpur, Malaysia

Job Description

Education

Bachelor degree in IT / Engineering or equivalent experience.

Experience

2-5 years of experience in a similar position in a comparable technical environment

Skills

• Experience working in Red Hat Enterprise Linux (RHEL) and OpenShift environments, managing medium to large-scale infrastructures.
• Understanding of Linux-based environments, including system administration, configuration, and performance tuning.
• Experience with deployment and management of production systems, including regular maintenance and upgrades using Ansible Tower and Red Hat Satellite.
• Solid troubleshooting skills and the ability to quickly diagnose and resolve system performance or stability issues.
• Familiarity with monitoring and logging tools to ensure system health and proactively address potential issues.
• Strong collaboration skills, with experience working effectively with cross-functional teams and supporting various squads in their production activities.
• Exposure to Jira, Confluence, Nexus, and ServiceNow for task management, documentation, and collaboration.
• Strong understanding of security best practices in system administration and production environments.
• Certifications such as Red Hat Certified Engineer (RHCE) or OpenShift Certification are a plus.
• Ability to adapt to rapidly changing technical environments and contribute to continuous improvement in operational practices.

Key Responsibilities

• Install and configure system software and applications on servers using standard installation procedures or automation scripts.
• Provide technical support for various applications, troubleshooting issues and ensuring seamless performance.
• Respond to customer queries and internal requests regarding software products within specified timeframes, ensuring high levels of service.
• Establish and adhere to standard operating procedures to resolve complex technical problems efficiently.
• Assist in evaluating and recommending upgrades to existing software packages to improve performance, operability, and support.
• Collaborate with multiple stakeholders to identify system issues, provide resolutions, and improve overall system reliability.
• Perform procedures and operational tests to ensure that systems and software meet defined standards and business requirements.
• Contribute to maintaining a culture of continuous learning within the team, sharing knowledge and best practices.
• Communicate effectively with internal teams and stakeholders to ensure alignment on objectives, business requirements, and progress.
• Foster a collaborative work environment by encouraging teamwork within the department and across teams, leading by example.

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.