Lead Site Reliability Engineer – Managed Patching
Location: Kuala Lumpur, Malaysia
Job Description
ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
Experience and Qualifications
- 12+ years in SRE, DevOps, Infrastructure Automation, or Platform Engineering
- Proven experience building and operating automation at enterprise scale
- Strong track record of leading end-to-end technical initiatives
- Degree in Computer Science/Engineering or equivalent experience
Key Responsibilities
1. Own the Managed Patching Service End-to-End
- Lead the design, build, and rollout of an automated patching service at enterprise scale
- Own service lifecycle: reliability, scalability, performance, and compliance
- Translate regulatory and enterprise requirements into engineering solutions with audit-ready outcomes
- Drive the evolution of the service towards a platform-based model over time
2. Build Automation Architecture and Orchestrated Workflows
- Design and implement patching workflows using Ansible Automation Platform
- Integrate with CI/CD orchestration tools such as CloudBees or equivalent
- Define robust automation patterns: idempotency, versioning, rollback, safe concurrency, and failure isolation
- Extend automation using Python where needed for orchestration logic and integrations
- Implement Git-based workflows for version control, testing, and release governance
3. Define Service Model and Platform Integration
- Design subscription and onboarding model via ServiceNow
- Define scheduling, maintenance windows, and deployment strategies
- Build integration patterns across ServiceNow, automation platforms, and inventory systems
- Contribute towards evolving the service into a self-service platform
4. Observability, Reporting and Compliance
- Design telemetry for patch outcomes, compliance posture, and drift detection
- Build reporting capabilities for operational and regulatory visibility
- Ensure all activities are traceable, auditable, and evidence-ready
5. Reliability Engineering and Continuous Improvement
- Define SLIs, SLOs, and operational standards for the service
- Lead incident response, root cause analysis, and corrective actions
- Drive continuous improvement to reduce toil and improve resiliency
6.Cross-Functional Technical Leadership
- Collaborate with Infrastructure, Security, Architecture, and Platform teams
- Align patching strategies with enterprise standards and dependencies
- Drive adoption of the service across teams
- Influence without authority across a distributed organization
Required Skills
- Strong expertise in Ansible Automation Platform
- Experience with CI/CD orchestration tools (CloudBees or equivalent)
- Deep Linux/RHEL knowledge including patching and system internals
- Experience managing large-scale infrastructure environments
- Strong understanding of SRE principles and operational practices
- Experience integrating with ServiceNow or similar platforms
- Strong stakeholder communication and cross-team collaboration
Preferred Skills
- Experience with platform engineering and self-service models
- Familiarity with infrastructure as code practices
- Observability and monitoring integration experience
- Experience with reporting tools such as Power BI
- Experience in regulated or financial environments
What Success Looks Like (6–12 Months)
- Managed Patching Service is live and stable for initial scope
- Automated patching pipeline operational with minimal manual intervention
- Clear visibility of patch compliance and outcomes across environments
- Service scaled to broader adoption with standardized onboarding and execution
- Foundations established for evolving into a self-service, platform-driven model
What we offer
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.
Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).
All requests are confidential and will not affect your candidacy.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say