Data Analyst

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform.

Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

Our Operations unit is the engine room of Superloop - responsible for maintaining and supporting all of our products and internal technical infrastructure to ensure the best possible service to both our customers and our very own business. Our Operations unit is responsible for ensuring that the business has the technical capability and capacity to deliver services to all Superloop customers ranging from Home Broadband to International Wholesale.

Role Purpose

• Design and build data models to support highly scalable and cost-e icient data analysis

• Build Databricks reports and dashboards based on business requirements

• Work with the data integration team to define and load data sources from multiple data systems

• Support the business team in requirements gathering

• Act as the primary liaison between the business team and IT to ensure timely delivery of world-class products

• Maintain thorough documentation of internal processes, procedures, and individual projects
  

Qualifications & Experience

• Advanced knowledge of SQL (writing, debugging, optimization)

• Knowledge of data warehousing and data lake setup, maintenance, and optimization

• Demonstrated experience in developing business dashboards and reports aligned with business objectives and outcomes

• Knowledge of database management, including diagnostics and resolution of database errors (highly beneficial)

• Knowledge of Databricks is a plus

Key Responsibilities

• Databricks Dashboard creation and maintenance

• Data modelling. Report generation at the required cadence.

• Respond to business questions, analyse data sets and deliver actionable deliverables
  

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.