Sr. Manager, Hardware Engineering

Location: CORPORATE - CA - San Francisco

Time Type: Full time

Job Description

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

As a leader at Sunrun, you’ll bring our leadership principles to life by creating the experience, leading by example, and communicating well & often. You’ll keep score to drive results, develop people to help them grow, and build a deliberate culture where our values shine: We Love People, We Love to Create, and We Love to Run. Most importantly, you’ll attract and retain top talent to help Sunrun build the best team on the planet. Together, we run.​

OVERVIEW
Sunrun is looking for a process focused, detail oriented, and efficient Senior Engineering Leader to join our team. This critical person will provide hardware expertise and leadership in a highly collaborative, continuous improvement-focused role. Responsibilities include managing a team of engineers, hardware and software vendor development, final escalation support for field issues, and the testing and validation of new products Sunrun seeks to onboard.  Performance indicators will comprise successful implementation of an organized and well tracked vendor development program and the successful launch of hardware products that delight our customers.
This leader will be responsible for developing a vendor strategy that optimizes cost and customer satisfaction. High level organizational, interpersonal, and technical skills will be demanded for this position. The work environment is fast-paced, fluid, and exciting on a fun, communicative team reliant on collaboration.

RESPONSIBILITIES
Engineering Management

• Lead and grow a team of five Applications and Quality engineers.
• Administers effective calibrations and techniques to assess employee’s performance.
• Coaches, develops, and motivates team members to exceed all program goals.
• Foster collaboration with partner teams (NPI, Product Management, Design, Supply Chain, Data, and Operations) to overcome multi-dimensional technical and business challenges. 
• Provide subject matter expertise in hardware applications, functionality, and interoperability. Acquires and maintains thorough knowledge of services and functions within various operational groups including design, installation, service, and telemetry.
• Acts as a resource and advisor to the training department, through identifying training deficiencies, operations trends, and vendor assessments. Assists in the promotion of quality culture within the organization.

Vendor Management

• Responsible for technical vendor relationship management, negotiations and implementation of cost and operational performance improvements. Represent Sunrun when meeting with senior executive teams from top vendors and build-long term strategic relationships.
• Identifying and adding process improvements and advocating on behalf of customers.  
• Develop an end-to-end vendor development program that focuses on providing quality products to fulfill customer needs. 
• Analyzes the quality gaps, identifies needs affecting production performance, and formulates appropriate recommendations and provides on-going performance feedback.
• Documents quality issues and performance measures for management review.
• Performs additional audits on various high-risk processes.
• Ensures effective implementation and maintenance of a corrective action program and training opportunities. Facilitate information between training and operations. Follow trends, identify gaps, and provide information to the training department for development opportunities.
• Develop and lead quarterly and annual business reviews for their area of responsibilities.
• Utilize peers within the Supply Chain team for best practices and growth. 
• Cross-functional collaboration on systems and processes to support business needs.

REQUIREMENTS

• Bachelor's Degree in Mechanical or Electrical Engineering or related science required. P.E. or PMP in a related field is a plus.
• 10+ years of relevant experience in Hardware Engineering, Product Development, or Hardware development Program Management. Minimum 3 years demonstrated leadership of other engineers.
• Experience in Renewable Energy systems at the residential, commercial, industrial, or utility level. Must have experience in Battery Systems, Photovoltaics and their interactions.
• Comprehensive understanding of Renewable Energy hardware, quality, and installation standards.
• Technical aptitude and agility to learn web-based tools, systems and processes, including emergent AI based tools to expand capabilities.
• Experience in building partnerships at the director and higher management level.
• Proven negotiating skills, influencing abilities, and vendor management experience
• Experience in devising and reviewing project and product plans, documents, and specifications.
• Strong knowledge of data analysis, mathematics, and statistical techniques.
• Excellent communication, problem-solving, time-management, and leadership skills.
• Must possess technical expertise in their domain.

Recruiter:

Please note that the compensation information is made in good faith for this position only.  It assumes that the successful candidate will be located in markets within the United States that warrant the compensation.  Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

Compensation decisions will not be based on a candidate's salary history. You can learn more here.

This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at [email protected].

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind.  We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun