Software Engineer (Salesforce)

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the Business:

Sun Life Financial is a leader and innovator in engaging Canadians through digital channels, putting our clients at the centre of everything we do. The Sun Life Salesforce Centre of Excellence (CoE) Team is a dynamic group of people, building and supporting exciting mission critical solutions for business areas across Sun Life Canada.  The Salesforce platform is a key enabler helping us deliver on our Purpose: Helping Clients achieve lifetime financial security and live healthier lives.

About the Role:

The Salesforce CoE team is growing and looking for a business-minded Salesforce Software Engineer who can work with Salesforce technical lead for complex Salesforce implementations. The successful candidate will work closely with business partners and other IT teams to design, develop, and implement Enterprise scale and integrated Salesforce solutions.

What will you do?

• Contribute to the design and development of Salesforce solutions, following internal guidelines and standard processes.
• Provide thought leadership and recommendations for how all aspects of the Salesforce platform can advance Sun Life’s digital transformation.
• Work closely with internal business partners as a functional consultant. 
• Develop and demonstrate Proof of Concept (PoC) and prototype designs while developing a deep understanding of the business opportunity to come up with innovative solutions.
• Provide technical feasibility and effort estimate for proposed deliverables in Salesforce platform.
• Contribute to Salesforce technical governance framework, especially around DevOps practice in Salesforce platform, design, and development guideline.
• Perform post-implementation transition to application operational service team in Sun Life.
• Maintain and update the necessary system design documentation for applications built in Salesforce platform.

What you need to succeed:

• University degree in Computer Science or equivalent.
• 3+ years of enterprise application design/development experience, including 2+ years in Salesforce Lightning experience configuration, customization, development using Salesforce best practices.

• Deep experience working with many aspects of the Salesforce platform, especially in Sales Cloud and Experience Cloud. Previous experience with Financial Services Cloud and Omnistudio also an asset.

• Proficiency in all aspects of Salesforce Lightning development environment including OOTB automation tools, Apex, Triggers, Lightning Flows, Lightning Components using LWC and SLDS frameworks, data migration approach & tools.
• Proficiency in integrating Salesforce applications with 3rd party system using REST and SOAP web services, event-based integration.
• Software development fundamentals such as knowledge of data structures, object-oriented programming, relational database design, and design patterns.
• Design and development experience using Agile project methodology.
• Experience with web development technologies like web components, Java, .NET, CSS, JavaScript, HTML, XML, HTML5 Frameworks (Node JS, Bootstrap, Angular etc.).
• Hands-on experience with implementing accessibility compliance web design (i.e., AODA), proficiency in security and sharing.
• Experience with development, code management and deployment tools considered an asset (VSCode, GitHub, BitBucket, JIRA, Jenkins, Force.com Migration Tool, ANT Scripting, etc.).
• Experience configuring OmniStudio features considered an asset.
• Salesforce Certifications:
• Must Have: Salesforce Certified Administrator, Salesforce Platform Developer 1
• Nice to Have: Salesforce Platform Developer 2, Salesforce Sales Cloud Consultant, Salesforce Experience Cloud Consultant

Preferred skills:

• Strong communication skills (written and verbal) to express ideas, thoughts, and questions so that it can be understood by various audiences and meets the customers' needs.
• Adept at working effectively on multi-site teams including offshore teams in India.
• Strong analysis and problem-solving skills to break down high-level business requirements into more detail by questioning and probing for clarification.
• A strong appreciation of the quickly evolving digital technology landscape and its applicability to businesses and their clients.

Special Notes:

• Occasional weekend / after-hours work may be required to support project implementations, system upgrades and support for production environments.

What’s in it for you:

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential..
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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