Senior SAP Analytics Cloud Engineer

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary:

The Corporate Applications Services (CAS) IT team is looking for a SAP SAC Senior Engineer (Focus on SAC, Datasphere and BW4HANA) with strong design and development skills in SAC to become a member of the SAP CoE (Centre of Excellence) Sunlife organization.

This role leads the implementation of reporting analytics solutions focused on managing data integrity, aggregating, reconciling and integrating data from multiple data sources (SAP and Non SAP) into a global consolidated SAP (SAC) reporting platform with Industry Best Practices to enable informed decision making capabilities.

The candidate should have a strong business acumen and understanding of finance business processes and proven track record in designing and developing complex SAP SAC solutions for global organizations.

In addition to an analytical and data-driven mind-set, the position requires responsibilities in support functions, interaction with a diverse business community and the need to resolve business critical issues promptly in a challenging and dynamic environment.

This role should have proven capability of working with business stakeholders independently to drive adoption of SAC and Datasphere, for maximizing the value contribution of SAC investment.

This role comes with an enormous opportunity to grow and excel technically, functionally and personally in an efficient and collaborative SAP COE team atmosphere.

What will you do:

• Work closely with business teams to understand and define reporting requirements, recommend SAP technical solutions to meet their needs.
• As a senior SAC engineer, candidate should be able to lead blueprinting sessions and drive design sessions independently.
• Provide subject matter expertise, design expertise and engagement for SAP data and analytics solutions.
• Deliver full life-cycle SAP Analytics solutions (including prepare, high level design, detailed design, build, test, deploy and support phases) in Business Intelligence (BI) using SAP Datasphere, SAP HANA, SAP BW/4HANA, CDS Views, and SAC platforms.
• Design & solution development of complex reporting solutions and dashboards using SAP Analytics on Cloud.
• Provide best practice advise for Analysis for Office (AFO) tool and SAC Dashboards.
• Responsible for performance tuning of SAC dashboards utilizing best practices.
• Day to Day responsibilities include managing existing production BW/SAP SAC systems by liaising with the Business teams and the analytics team to solve analytics-related problems.
• Should be able to drive the implementation with development capabilities in SAP Analytics & Reporting tools such as SAP BW4HANA, SAP SAC.
• Vast hands-on experience in configuring calculations in SAC and doing debug for performance optimization.
• Lead the end-to-end delivery of analytics projects within the financial services sector, focusing on banking and life insurance.
• Provide expertise on SAC security setup and enforces SOX controls and governance standards & processes.
• Data management by data tiering, partitioning, archiving, deep understanding of NSE.
• Monitoring and troubleshooting of BW/4 systems’ health on the application level (process chains, aDSOs, system processes, S/4 integration);
• Monitoring and troubleshooting of SAP BW/4 Integration (with 3rd party systems) jobs via Autosys.
• Prompt escalation of the application incidents to the next line of support if unable to resolve by themselves.
• Immediate escalation of the infrastructure incidents to the company’s Cloud Provider.
• Collaboration with other support teams to have the incidents resolved in a timely manner.
• Ensuring that the end-users are fully aware of their incidents’ statuses and resolution ETAs.

What you need to succeed:

• Bachelor’s degree or equivalent combination of education, training or work experience;
• 5+ years of experience with designing and developing SAP Analytics Cloud (SAC) dashboards, build best practices guidelines for SAC.
• 7+ years of Hands On SAP BW4HANA experience in design, development, implementation and support experience.
• Implementation/Migration experience of moving SAP BW4HANA to the SAP Datasphere.
• Extensive experience in implementing SAP Analytics solutions including data modeling using CDS views, calculation views (graphical and scripted) as well as virtual data models, HANA data provisioning and HANA security.
• A minimum of 2 large scale SAC adoption projects.
• Good understanding of architecture of SAC-Planning and integration with SAP BW/4HANA and S/4HANA
• Proficient with SAP system architecture, design and performance optimization.
• Experience in Reporting tools such as Analysis for Office.
• Experience in connecting to other non-SAP systems in SAC and merge with SAP data to build unified view of datasets.
• Experience in design and development of Composite Providers, InfoCubes, InfoSources, DataStore Objects (DSO), Transformations, CDS Views and Data Transfer Process (DTPs).
• Solid understanding of BW HANA Security Model and SAC security Models.
• Understanding of workspaces, dataflows in Datasphere. Ability to build and design data models in Datasphere.
• Experience with data acquisition from SAP and Non-SAP source into Datasphere and data distribution to other non-SAP systems from Datasphere.
• Solid Understanding of SAP S/4 Financials Master and Transactional data flows.
• Good understanding of SOX controls/Segregation of Duties.
• On-call rotation applies for production support related work.

Other relevant assets:

• Exposure to other reporting tools like Tableau, BOBJ.
• Experience working with scheduling software (Autosys);
• Experience working with geographically distributed users and teams.
• Strong ability to work independently with a bias toward action and results
• Strong problem-solving skills with the ability to assess situations/problems systematically and deliver effective right-sized solutions in a timely manner
• Excellent organizing, planning and time management skills with the ability to multi-task
• Ability to learn quickly and ramp up on new technologies, systems and business concepts
• Outstanding customer service attitude
• Excellent verbal and written communication skills

Notes / unique requirements:

• Occasional work outside of normal business hours as part of a global team
• Occasional weekend work in support of project delivery and implementations
• Occasional travel may be required depending on work assignments
• As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life in advance of the start date

What’s in it for you:

• We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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