Director, Project Management - Corporate Real Estate

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

This position is accountable for overall planning, operations and control of all Project Management, and Construction activities managed by the Corporate Real Estate department (“CRE”). 

Working closely with the CRE Leadership Team and key Business Partners, as well as and several external Sun Life Service Providers this position oversees all construction and project management for the North American portfolio (including Canada, US, Bermuda and Ireland).

What will you do:

• Provide leadership and strategic guidance in the development of a client-focused service delivery model.
• Oversee project management services including the development of optimal service level agreements (both internally and externally).
• Manage, monitor and report against Service levels internally and externally.
• Oversight of the Project Management Office (PMO) which develops and maintains standards and processes in support of project & program management planning & delivery. 
• Provide leadership in and direct the development and maintenance of best-in-class processes, tools and methodologies for project management, focused on continuous improvement to ensure projects meet their objectives.
• Oversee and direct the development of reports using data that is critical for measuring project costs, timeline and performance.
• Accountable for maintenance of the Project Pipeline and resource management including workload planning and management to ensure projects are adequately resourced either internally or externally. 
• Maintain regular and effective communication of project status with the business and/or stakeholders.
• Proactively resolve any issues and manage changes within existing processes to suit the evolution of requirements.
• Liaise with various stakeholders (e.g. Finance, HR, Technology, Security, etc.) to ensure that CRE’s standards and processes integrate with and support their needs.
• Lead project working committees for major strategic initiatives.
• Represent CRE and provide coordination between the business, external service providers and other areas within the Company, on high risk/impact, major projects and/or operational processes.
• Ensure costs are contained to approved limits and/or ensure proper documentation is in place where limits are exceeded. 
• Provide input to and strategic guidance in the development and implementation of all corporate office standards programs (space, furniture, accessibility, etc.) for the Company.
• Contribute to the strategic direction of procurement activities related to acquisition of furniture, fixtures, carpet and other key components.
• Provide an overall strategy and introduce best practices as it relates to value engineering, service contracts, design and construction.
• Build and maintain a positive working relationship by effectively communicating and regularly sharing information, learning and knowledge with internal and external business partners.  Ensure alignment of service levels and processes to meet client needs to achieve a high level of satisfaction.
• Create annual goals along with training and performance plans.  Motivate staff and set standards of performance.
• Contribute to the development of all premises-related policies and strategies.  Function as a high-level resource within the CRE leadership team. 
• Develop, manage and monitor Project Management departmental budget.

What do you need to succeed:

• A university degree in Business, Engineering, Architecture or Construction or equivalent experience is required.
• A Certified Associate in Project Management (CAPM) and/or Project Management Professional designation (PMP) would be an asset.
• A LEED AP/GA and/or wellness accreditation (e.g. WELL AP, Fitwel) would be an asset.
• A minimum of 10 years related experience in project management and corporate design; 3 to 5 years at the managerial level. 
• Strong understanding of corporate space planning and design, including project management, construction (including costing and standard practices), space planning and interior design.  Ability to think about office space standards strategically.
• Experience working for an organization that operates in multiple markets across North America. 
• Experience dealing with internal and external clients in a service-driven environment.
• A proven track record of leading a team of project management professionals.
• Ability to manage a number of projects simultaneously ensuring that the goals for scope, budget and timelines are all met.
• Experience in contract administration and a good general knowledge of construction law and building codes.
• Ability to manage competing objectives between the company and the end-user client and stakeholders.
• Ability to plan, coordinate and manage resources from multiple providers (internal staff and external resources as applicable).
• Strong communication and presentation skills.
• Strong process management skills, primarily in the areas of needs identification, validation and solution execution.

Professional Competencies:

• Excellent communicator.
• Relationship builder.
• Independent.
• High energy.
• Persuasive, credible and professional.
• Strong planning and implementation skills.
• Strong negotiation skills.

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

Job Category:

Posting End Date: