Failure Analysis Engineer

Department: Research & Procurement

Employment Type: Permanent - Full Time

Location: Arusha, Arusha, Tanzania, Hybrid

What you will be expected to do:

• Review component- and circuit-level issues using tools such as multimeters and oscilloscopes.
• Troubleshoot and diagnose faults in PCBs, boost/buck converters, inverters, and embedded electronic systems.
• Identify underlying causes of inverter and solar system issues and contribute to improving product reliability.
• Maintain clear and well-structured troubleshooting records and failure databases.
• Identify potential quality concerns and contribute to corrective and preventive actions with local and global teams.
• Conduct field visits to assess customer-reported issues, review faulty units, and provide timely feedback.
• Work closely with the aftersales team to improve troubleshooting approaches and repair efficiency.
• Contribute to technical training sessions to strengthen diagnostic and repair capabilities.

You might be a strong candidate if you have:

• A Bachelor’s degree (or higher) in Electrical/Electronic Engineering or a related field.
• Practical experience in electronic hardware troubleshooting and component-level diagnostics.
• Familiarity with electronic diagnostic tools (e.g., multimeters, oscilloscopes, soldering stations, firmware interfaces).
• Working knowledge of embedded systems, analog/digital circuits, and power electronics.
• Experience working with data (e.g., Excel) to identify patterns and track performance trends.
• Strong attention to detail and a structured approach to solving problems.
• Clear and effective communication skills, both written and verbal.
• Ability to work both on your own and with others across teams.
• Exposure to quality assurance practices, root cause techniques (e.g., 5 Whys, Fishbone), and reliability testing is an added advantage.

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.