Engineering Program Manager, Infrastructure

Location: Remote in the US

Department: 8914 Core Tech Technical Program Management

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable and differentiated products, while enabling Stripe to achieve their highest potential. We work to enable Stripe’s to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products.

What you’ll do

As a Program Manager within the Infrastructure team, you will work across our portfolio of programs within Infrastructure, with a focus on cross-cutting programs for IT and work tracking solutions at Stripe. You’ll partner with our Engineering teams to shape and build the future of Corporate Technology at Stripe. This includes both individual and team work in areas such as:

• Automating workflows, creating self-service opportunities or implementing agentic solutions.
• New system implementations (e.g. RFPs, Data Migration)
• Deprecation and consolidation of low-usage SaaS productivity tools
• Mergers & Acquisitions (integrating acquired companies’ internal systems with ours) 
• Security, Audit, and Compliance programs
• Scaling org processes such as our Program Delivery Lifecycle
• Upleveling how we track Key Results, Program updates, and generally align work across the products at Stripe

Responsibilities

• Define and produce high quality written proposals, communications and documentation.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
• Help influence peers / stakeholders and build consensus while dealing with ambiguity.
• Lead program status reviews and prepare regular stakeholder and executive communications
• Effectively set timelines and manage cross-functional project teams to deadlines through the proactive management of blockers, scope, shifting priorities, and risks
• Interface with a variety of technical and non-technical stakeholders across Stripe
• Propose, refine and implement process improvements and drive efficiencies across Corporate Technology 
• Effectively manage change, shift gears comfortably, decide and act without having the total picture, and handle risk and uncertainty

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of software engineering, systems engineering and/or program management experience.
• Excellent analytical skills; you digest complex information, can distill it and make recommendations and proposals.
• You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization. 
• You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
• Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.

Preferred qualifications

• You are comfortable working with geographically distributed teams
• You are empathetic to customer needs but visionary enough to not just deliver a faster horse
• You are excited about collaborating with teammates across Stripe’s organization