Engineering Manager, Infrastructure Platform

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and the road ahead is vast. This translates to an extraordinary opportunity for you to bring the global economy within everyone’s grasp, all while engaging in the most impactful work of your career. 

About the team

The Compute organization at Stripe manages the core cloud infrastructure that powers Stripe’s products. We are responsible for managing the server fleet, containers, and resource automation to enable thousands of Stripe services.  As an Engineer working with teams in  Compute, you will play a key leadership role to build resilient infrastructure that scales our business and achieves a best in class price/performance ratio. Some of the technologies that we work with include Linux OS & Kernel, Kubernetes, and AWS EC2. We continuously invest in building new distributed services and scaling existing technologies while working with service owners to meet their current and future needs.

Stripe’s infrastructure powers businesses all over the world. We process payments, run marketplaces, detect fraud, help entrepreneurs start an internet business from anywhere in the world, build world-class developer-friendly APIs, and more. Every request we process is very important to everyone involved and Stripe’s availability and reliability are critical because our users’ businesses depend on us. Our Compute organization provides the underlying infrastructure that’s at the heart of all real-time critical payment requests to the Stripe API.

What you’ll do

Responsibilities

• As a service owner, own and operate critical foundational service(s) 
• Guide your team to plan, prioritize, track, and deliver impactful results
• Lead your team to define roadmaps and transformational strategy in your space
• Support the engineering team in achieving a high level of technical quality, reliability, and developer satisfaction
• Talk to our internal customers, partners and peers to learn and address challenges, improving our offering and eliminating friction.
• Collect and analyze data on your services to continually improve reliability, performance, scale, and reduce operational load
• Understand how low-level details (OS, distributed systems, control plane scale, fault detection, failover, etc.) impact the correctness, efficiency, security, and performance of Stripe’s production workloads, in order to mitigate outage risk.
• Recruit great engineers and managers in collaboration with Stripe’s recruiting team. Mentor and coach your engineers, working with your peers to create healthy and well-executing teams
• Develop engineers on the team, enabling them to advance in their careers

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of engineering management experience
• 4+ years of software development experience 
• 2+ years of cloud development or management experience
• Experience using in-depth knowledge of systems and cloud technologies to solve and unblock technical problems, and drive roadmap initiatives
• Experience running highly efficient teams

Preferred qualifications

• Experience managing remote and distributed teams
• Experience working closely across geographies, and managing a team where important partners are many timezones away
• Experience managing large scale fleets/services
• Experience managing distributed systems and control-planes in Cloud environment