Engineering Manager, Growth

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Growth team is on a mission to acquire, convert and grow millions of merchants globally across Stripe’s full suite of financial products. We are a cross functional team of engineers, scientists, marketers, designers and product managers that deliver the insights, algorithms, internal systems and tools, and user-facing experiences that fuel Stripe’s growth. In short we make it easy for people to act on their interest in Stripe.

What you’ll do

As a leader in the Growth Engineering team, you own the systems, products, internal tools, and customer-facing experiences that power intelligence behind our go-to-market and product-led growth. This includes our ML powered recommendations and growth experimentation engine, multi-channel notifications systems, and key growth-related customer experiences (e.g., onboarding experiences, user dashboards, product recommendations). 

Responsibilities

• Lead the design and development of scalable, ML driven systems, working with engineers and scientists to make it easy to run experiments and surface insights as our users navigate Stripe.
• Grow high-performing teams of engineers across a diverse array of backgrounds and skill sets.
• Drive execution across teams and organizations.
• Raise the bar across teams on the mechanisms that result in high-quality, beautiful, and durable dashboard experiences as well as responsive data and backend systems.
• Define operational processes and lead response to production issues across services and multiple levels of the stack, growing the learning and retrospective culture on our team and driving remediations that reduce risk.
• Partner with other leaders across the business to translate ambitious, data-first growth strategies into roadmaps.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of experience working on software engineering teams, including at least 3+ years of management experience
• Organizational leadership experience, including experience collaborating with executive leadership
• Excellent verbal and written communication
• Experience mentoring teams of senior engineers over multi-quarter or multi-year projects

Preferred qualifications

• Experience defining the roadmap for complex projects, spanning multiple teams and functions
• Ability to clearly identify business priorities, create new areas of investments, anticipate pitfalls and risks, and deep technical expertise for teams you lead
• Deep care for users' needs, and ability to be a steward of crafting great experiences
• Experience with machine learning, recommender systems, product-led growth, and/or lifecycle marketing
• Experience leading teams distributed across time zones/regions