Engineering Manager, Fraud Decisions

About Stripe

Stripe is a financial infrastructure platform for businesses processing over $1T transactions every year. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Fraud Risk Engineering is focused on providing an exceptional experience for our merchants, while ensuring the safety of our users in the financial ecosystem. Our mission is to strike a balance between proactive risk management and maintaining a positive, transparent relationship with our merchants. We work closely with Product, Strategy, Operations, and Data Science teams to create comprehensive solutions that not only protect Stripe but also enable our merchants to thrive in a secure environment. Fraud Decisions is a critical part of Fraud Risk Engineering focused on finding the most suitable intervention/challenge based on fraud risk estimates.

What you’ll do

We’re looking for an engineering leader to lead and grow a strong team of engineers, build relationships with customers internally and externally, champion our vision of making Stripe’s risk management a feature that attracts and retains merchants, and become a product differentiator. This is an exciting opportunity to partner with teams across Stripe to build the best merchant experience, and contribute directly to Stripe’s growth.

Responsibilities

• Setting the vision, goals & strategy for the team based on business goals
• Support the team in delivering a high level of technical quality and impact, user-facing experiences, services, and systems
• Recruit, hire, scale, and develop an amazing team of engineers
• Executing cross-functionally with product teams, infra teams & risk strategists
• Be actively involved in strategic direction and platform decisions that impact all of Stripe and Stripe customers 

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4+ years of direct engineering management experience
• You have managed team(s) that can collaborate with product teams, respond rapidly to customer needs along with building technology and capabilities that are strategic and foundational in nature
• You are empathetic to customer needs and dedicated to improving user experiences, particularly for those erroneously affected by fraud decisions
• You are able to make tough prioritization decisions amidst competing priorities

Preferred qualifications

• Have experience in adversarial domains like Fraud, Trust, or Safety
• Have experience building and shipping ML systems
• You are comfortable working with geographically distributed teams and remote workers 
• Enjoy designing, measuring & improving user experience
• You are comfortable planning in quarters, and can set a vision for several years
• Have experience building scalable backend infrastructure