As a Senior Business Applications Administrator at Starburst you will:
- Serve as the primary administrator and strategist for Salesforce, ensuring the platform meets evolving business needs.
- Manage and optimize integrations between Salesforce, Outreach, ZoomInfo, HubSpot, Chorus, Clari, and Workato to create seamless workflows.
- Collaborate closely with Sales Operations and Marketing Operations teams to align applications with GTM strategies and objectives.
- Design and implement scalable processes for data management, reporting, and analytics across key platforms.
- Lead cross-functional projects to introduce new tools or enhance existing systems, ensuring timely delivery and adoption.
- Partner with stakeholders to understand business needs and translate them into actionable technical solutions.
- Develop and implement standard and custom integrations across departments to meet reporting and business process needs.
- Design and optimize end-to-end workflows to support core business objectives.
- Build and maintain custom objects, apps, and workflows, operating effectively in both Sandbox and Production environments.
- Act as a trusted advisor and point of escalation for technical and strategic challenges involving business applications.
Some of the things we look for:
- 4+ years of experience managing business applications, with deep expertise in Salesforce administration (Sales Cloud, Service Cloud, Flow, approval processes, Lightning Communities).
- Proven experience working with Outreach, ZoomInfo, HubSpot, and Workato.
- Strong knowledge of GTM processes, including lead generation, sales enablement, and marketing campaign execution.
- Excellent project management skills, with a track record of delivering complex, cross-functional projects on time and within scope.
- Strong communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
- Analytical mindset with attention to detail and a passion for leveraging data to drive decisions.
- Creative problem-solver who finds innovative solutions to complex challenges.
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