Escalator Technician

Location: Greater London, London, gb, Remote

Company Description

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Job Description

Escalator Technician Jobs in London at Stannah - Join Our Team!

Step into a role where your technical expertise truly makes an impact. We’re looking for an experience Escalator Technician who thrives on solving complex engineering challenges and shaping the future of field service excellence.

In the Escalator Technician role, you’ll bring senior-level technical and product expertise to the installation, maintenance, refurbishment, and repair of escalators and associated equipment. Your deep knowledge will guide detailed technical assessments, fault diagnosis, and the delivery of effective, timely resolutions. You’ll also produce clear process documentation and cost reporting to support operational decision‑making.

You’ll work closely with the Branch Manager and Field Service Managers to mentor, train, and develop a high‑performing team of Field Engineers, sharing your expertise to build capability, confidence, and consistency across the team.

Your contribution will play a key part in achieving our Business Objectives, Initiatives, and Targets across all areas of service delivery. You’ll champion best practice, safety, and continuous improvement to ensure we exceed customer expectations every time.

This job covers key stations around Greater London and the M25 corridor. 

Working hours: 4 on 4 off 19:00 - 07:00

Escalator Technician Responsibilities :

• Carry out escalator maintenance, inspections, surveys, and technical fault resolution, ensuring all work meets safety and quality standards.

• Monitor site safety, compliance, and performance of engineers and subcontractors, completing risk assessments and required documentation.

• Manage technical queries, materials procurement, and client liaison to support smooth project delivery.

• Provide reporting and support across the business, including progress updates, incident reports, commissioning assistance, and cross‑area engineering support.

• Maintain high standards of professionalism, including vehicle care, PPE use, van stock management, and participation in the out‑of‑hours call‑out rota.

Please see full job description here: Escalator Technician Job description

Qualifications

Escalator Technician Requirements:

• Must be qualified to a minimum NVQ level 4.

• Proven experience in the maintenance and minor repair on a range of electrical, mechanical or electronic equipment, in the customer’s environment.

• Experience of computer or PDA use is essential, as you will be required to use a mobile comms unit to log all calls and access customer and equipment information.

Additional Information

If you have a comprehensive Escalator engineering background, including an NVQ 4 in Escalator Engineering or equivalent – we want to hear from you!

If you are looking for a Escalator Engineer Job London, click the "Apply Now" button to send your CV or contact us for further information.

Benefits Include:

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 20 days holiday
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Company Van 

#LDS

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! 

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.