Service Now Consultant
Location: Reston, VA, us
Company Description
SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.
Job Description
Position Title: Service Now Consultant
Location: Reston, VA
Duration: 6 months Contract
Need Local or who can attend Face to face
Interview Process: Face to Face
Required Skills:
· 8 years’ experience in continuous process improvement methodologies including ITIL®, business
· process re-engineering, and/or quality management initiatives
· Significant demonstrated experience with ITIL® business process reformation, re-engineering, and
· project management activities, with extensive Service Catalog and Service Request experience
· Expert level experience in Service Now Service Catalog and ServiceRequest design and implementation
· Expert level in Reporting based upon requests
· Expert level in Service-Now integrations to on-prem application including but not limited to SQL and
· WebServices (REST and SOAP)
· Expert level experience with workflow creation
· Experience working with/leading process reformation teams
· Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day
· processes
· Desire to develop complex strategies to overcome cultural resistance to process-driven change
· Experience facilitating quality improvement efforts
· Excellent verbal and written communication skills
· Excellent leadership and problem-solving skills
· Experience with Service Now required, experience with Remedy is a plus
Qualifications
Bachelor's
Additional Information
All your information will be kept confidential according to EEO guidelines.
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