Lead Site Reliability Engineer- Remote

Responsibilities

• Observability Pipeline Management: Take ownership of the observability pipeline to ensure high availability and optimal performance of applications.
• CI/CD Pipeline Development: Design, build, and maintain the Continuous Integration/Continuous Deployment (CI/CD) pipelines to facilitate smooth and reliable product deliveries.
• Infrastructure Management: Own the complete infrastructure stack of the product, contributing to scalability and enhancements of the overall offering.
• Collaboration with Application Engineers: Work closely with application engineers to develop and refine tooling necessary for efficient operations management.
• Incident Response and On-Call Process Development: Establish and maintain on-call protocols and incident response processes to ensure timely resolution of issues and maintain service reliability.

Requirements

• Expertise in Infrastructure as Code (IaC) Tools: Proficiency with tools such as Terraform and Ansible.
• Experience with APM Tools: Skilled in using Application Performance Monitoring tools, setting up on-call practices, identifying bottlenecks across the stack, and collaborating with teams to address these issues effectively.
• Application Capacity Planning and Incident Response: Proven experience in application capacity planning, owning incident response workflows, and running processes such as Root Cause Analyses (RCAs) and maintaining runbooks.
• Problem-Solving and Communication Skills: Strong problem-solving abilities and excellent communication skills, both spoken and written.
• Familiarity with Our Tech Stack (Bonus): While experience with our current tech stack is not mandatory, familiarity with it is a plus as it will enable you to start contributing sooner. Our tech stack includes Node.js, React, Apollo GraphQL, PostgreSQL, and AWS.
If you are a proactive problem-solver with excellent programming skills and experience in site reliability engineering, we would love to hear from you.

Benefits

• Remote First Policy
• 5 Days Working With FLEXI Hours
• Group Medical Insurance (Parents, Spouse, Children)
• Group Accident Cover
• Company Sponsored Device
• Education Reimbursement Policy