Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
About the Role: Join Sprinklr's diverse security team, spread across geographical regions, as we tackle interesting security challenges. Our team thrives to optimize and streamline security practices across the entire Sprinklr suite of products and infrastructure within a dynamic cultural environment. Reporting to the Lead of Security Architecture, you will play a crucial role in shaping Sprinklr’s security architecture and strategy. Your responsibilities will include assessing security risks, leading architectural changes, and influencing the company-wide product security program and roadmap.
Key Responsibilities:
Assess security risks through product deep dives, threat modeling, and design reviews.
Validate product enhancements to determine if a security review is required, ensuring that new features or changes meet security standards before implementation.
Collaborate with engineering teams to align on security and policy requirements.
Assist in defining and promoting security standards and patterns across applications and cloud environments.
Support onboarding of product teams with security best practices to follow secure development life cycle (SDL).
Support the implementation of security tooling and automation, working closely with developers and cloud engineers.
Define baseline security standards for applications and public clouds.
Handle urgent or reactive security situations.
Stay informed on external vulnerabilities and security trends.
Skills & Qualifications:
6+ years in product or application security.
Expertise in large-scale, distributed SaaS applications.
Experience in threat modeling and secure design reviews to identify design flaws and security control gaps.
Knowledge of Single Sign-On (OAUTH, SAML), IAM concepts, secrets management, and microservices architecture.
Background in penetration testing (web/APIs) and vulnerability remediation.
Background with auditing source code and performing code review.
Understanding of network segmentation and virtual private networks (VPNs).
Understanding of security controls for modern architectures, including API security, containerization and at least one CSPs (AWS, Azure, or GCP).
Ability to rationalize security risk and articulate business risk to stakeholders.
Draft business impact assessments considering vulnerability severity and the product use case.
Strong analytical and problem-solving skills, with the ability to communicate complex security concepts to both technical and non-technical stakeholders.
Co-ordinating with cross teams until issues are fixed.
Preferred Qualifications:
Creating security blueprints to assist developers and cloud engineers.
Exposure to continuous integration and deployment workflows.
Public speaking experience at meetups or conferences.
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
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