Lead Product Engineer

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

About Us:

We are a leading technology company specializing in developing innovative solutions to empower businesses worldwide. Our mission is to build scalable, high-performance software that meets our clients' needs in an ever-evolving digital landscape. Join our dynamic team to make a tangible impact, develop your skills, and grow with us.

What You’ll Do:

• Design, Develop, and Maintain: Build scalable backend services and distributed systems using Java to support our cutting-edge applications.
• Architect Solutions: Design and implement solutions that handle large volumes of data while ensuring high availability, fault tolerance, and reliability.
• Collaborate Effectively: Work closely with product managers, front-end developers, and other stakeholders to deliver high-quality software solutions that meet business requirements.
• Optimize Systems: Enhance performance, scalability, and efficiency by developing and optimizing distributed systems.
• Troubleshoot Complex Issues: Identify and resolve complex technical issues in distributed environments to maintain smooth operation and minimize downtime.
• Code Quality: Write clean, maintainable, and efficient code following best practices and coding standards.
• Conduct Code Reviews: Provide constructive feedback to peers and help maintain high standards of code quality across the team.

What Makes You Qualified:

• Educational Background: A Bachelor's or Master’s degree in Software Engineering, Computer Science, or a related field.
• Experience: 4-7 years of hands-on experience in backend development using Java.
• Strong Java Proficiency: Expertise in object-oriented programming principles, design patterns, and Java frameworks like Spring and Spring Boot.
• Experience with Distributed Systems: Demonstrated experience in building large-scale applications and leveraging distributed systems.
• Database Knowledge: Familiarity with database technologies such as MySQL, MongoDB, or Elasticsearch.
• Distributed Data Frameworks: Knowledge of distributed data storage and processing frameworks like Apache Kafka, Apache Cassandra, or Hadoop.
• Containerization and Cloud Technologies: Familiarity with containerization tools (e.g., Docker, Kubernetes) and cloud computing platforms (e.g., AWS, Azure, GCP) is preferred.
• Problem Solving and Attention to Detail: Exceptional problem-solving abilities, meticulous attention to detail, and a commitment to delivering high-quality software solutions.
• Teamwork and Communication Skills: Strong teamwork and communication abilities, with the capacity to function effectively in a dynamic, fast-paced environment.

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.