Senior Product Manager, Platform, FedRAMP

(Full-time, reporting to the Associate Director of Product Management) We are seeking a Senior Product Manager to join our Platform Pod, specializing in FedRAMP compliance and internal tooling. This role will be instrumental in ensuring our platform meets stringent security and regulatory requirements while enhancing internal tools that improve operational efficiency. The ideal candidate is a highly collaborative and technically proficient product manager who thrives at the intersection of security, compliance, and platform infrastructure.

What you’ll be doing: 

• Lead the product strategy and roadmap for FedRAMP compliance initiatives and internal tooling improvements, ensuring alignment with business goals and regulatory requirements.
• Collaborate closely with security, compliance, and engineering teams to define and execute the roadmap for achieving and maintaining FedRAMP authorization.
• Own the development and enhancement of internal tools that drive operational efficiency across internal teams (e.g., eligibility, developer operations, and internal admin tooling).
• Define and track key success metrics, ensuring progress on compliance initiatives and usability improvements for internal stakeholders.
• Translate complex compliance requirements into actionable product development priorities and work with engineering to implement necessary changes.
• Engage with internal stakeholders, including customer-facing teams, to understand pain points and continuously improve platform capabilities.
• Act as a subject matter expert on FedRAMP-related product work, providing guidance across teams and ensuring documentation is up to date.
• Stay up to date on industry trends and evolving compliance requirements, proactively identifying opportunities for innovation and risk mitigation.

What success looks like in this role:

• Achieving and maintaining FedRAMP authorization within the expected timeline.
• Improving operational efficiency by streamlining internal tooling, reducing manual work for internal teams.
• Increasing adoption and usage of internal tooling by key stakeholders, measured through engagement metrics.
• Driving measurable improvements in platform scalability and performance for internal operations.
• Delivering roadmap initiatives on time and within scope, with clear impact on business goals.

What we expect from you: 

• 5+ years of experience in product management, with a focus on platform, security, compliance, or internal tooling.
• Strong understanding of FedRAMP, SOC 2, HIPAA, and other security/compliance frameworks (direct FedRAMP experience is required).
• Experience working on technical platform products in a SaaS or cloud-based environment.
• Proven ability to collaborate with engineering and security teams to deliver complex technical products.
• Strong analytical skills with a track record of using data to inform decision-making.
• Excellent communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders.
• Comfortable navigating ambiguity and driving clarity in a fast-paced, evolving environment.
• Experience with internal tooling development and stakeholder engagement across multiple teams is a plus.
• Previous experience in healthcare, mental health, or regulated industries is a plus.

The target base salary range for this position is $172,400 - $200,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.