Senior Manager, Engineering, Member Experience

Member Experience Engineering

The Member Experience Engineering team builds the web and mobile experiences that Spring Health members use to access care.  We blaze trails with green field innovation, iterate rapidly on feature roadmaps, and optimize the experiences to reduce friction.

We are looking for a Senior Engineering Manager to lead a team responsible for member funnel optimization, as well as agile delivery of emergent customer-, member-, and sales-requested feature opportunities.

This particular role is a unique opportunity to make an impact in the area of Specialty Care - treating members and their families with difficult challenges such as substance use, severe depression, trauma and eating disorders.

The role is full time, reports to the VP of Engineering for Member Experience, is full remote (or optionally hybrid if you happen to live near Manhattan), with travel opportunities at least twice per year for in person events.

What you’ll be doing:

• Owning development and delivery of member funnel improvements
• Applying your growth experience to implement best practices 
• Managing a thriving team of engineers spanning both onshore and offshore
• Contributing to the Member Experience engineering leadership team and product strategy

What success looks like in this role:

• A highly capable and thriving engineering team
• On time planned deliveries and high velocity incremental deliveries
• High quality engineering output, in terms of both product and codebase
• Trend of reducing technical debt reduction and improving engineering excellence 
• Great partner relationships in engineering and across functions like PM and Design

What we expect from you:

• At least 5 years experience as an engineering manager (manager of individual engineers)
• At least 5 years of experience with Ruby, Rails, React, TypeScript and/or Flutter
• Track record of data fluency and objective measures of impact
• Track record of proactive and collaborative leadership style
• Track record of strong talent management and team health success

The target base salary range for this position is $179,100 - $218,550, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available.
• Employer sponsored 401(k) match of up to 2%
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
• We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.