Description
- Use your experience of running large or complex teams, technology and digital transformations, and/or technical organisational change to help our customers to achieve their high priority objectives
- Use your practical experience with various methodologies (i.e. agile business systems, system thinking, design thinking etc) and technical leadership expertise to help customers through the mechanism of change
- Drive customer success through a ‘peer-to-peer’ understanding of the customer’s strategy, objectives and broader technology, data and analytics needs, and through expanding successful data and analytics capabilities
- Champion and translate customer needs, working cross-functionally with support, product management, engineering, and other organisations to ensure alignment, provide feedback, and resolve critical customer situations
- Maintain and project a credible and trusted reputation within country, EMEA-wide and in specific technical area(s)
- Engage and influence a varied audience - from executive level to leaders in product and engineering teams to build meaningful relationships to drive customer success and business outcomes
- In conjunction with government affairs and other teams, you will deliver impactful thought leadership in places such as the World Economic Forum, industry trade associations, European institutions and many others
- As a senior expert individual contributor, motivate and lead virtual teams strategically and tactically to meet leadership objectives
- With your data and technology strategy background, formulate new market strategies in conjunction with Splunk vertical and value advisors
- Provide Splunk regional leadership with expert advice, guidance and support as required
- Provide timely and insightful input to other corporate functions, particularly product management and marketing
- Work cross-functionally to develop global programs and enablement supporting the broader Customer Success community
- Strong executive presence and communication skills. Ability to foster relationships with key technical leadership personae
- Demonstrate understanding, based on experience, of the choices, benefits and pitfalls when implementing business impacting data analytics, security and/or observability systems
- Practical understanding of technical, competitive and regulatory trends in one or more verticals
- Able to work independently and in small expert teams with autonomy of decisions making, but in partnership with other teams and corporate functions
- Understanding and appreciation of the technical, people and process aspects of organisation change and solution implementation
- Willingness to learn and desire to share learned wisdom with others, sharing and improving knowledge to improve the overall team’s ability to operate and influence
- Demonstrable collaborative mindset
- Comfortable enabling and coaching others with your domain, technical and leadership knowledge
- Ability to travel up to 25 - 50% of time within EMEA region and occasionally to the US
- Technical leadership experience with ownership of core P&L and/or major investment budget
- Influenced policy, regulatory or compliance within an organisation, sector or government
- 5+ years of experience building and/or operating products/services for end consumers
- Adept at developing and implementing technical strategy, delivery systems and/or policy frameworks
- Practitioner expertise within development, technology or operational techniques, models and frameworks
- Expert level knowledge in one or more of the fields of Cyber Security, IT Operations, DevOps, Observability and/or other technical function
- Comfortable presenting (on stage, podcasts, webinars, etc.) and producing written thought leadership (blogs, ebooks, etc.)
- Track record of positioning major technology and/or business transformation investments with an executive audience
- Expert level knowledge of advanced or emerging data analytics or other technology area
Competency in other EMEA languages as well as knowledge of Splunk (the company), Splunk (the technical capabilities) and the typical use cases
Note:
Thank you for your interest in Splunk!
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