Sr Big Data Analyst

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Big Data Analyst delivers on our Purpose by serving as an intermediate level internal consultant, responsible for driving the end-to-end life cycle of data management on various platforms, volumes, variety, and velocity of data. This role is responsible for understanding complex business problems and helping to translate business outcomes into data needs. This role is also responsible for procuring data and performing thorough data analysis to aid with data science, machine learning, and artificial intelligence development. The Senior Big Data Analyst is a strategic problem solver who is excited to help pilot the future of Southwest Airlines.   

Additional details: 

• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.    

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

Responsibilities

• Leads complex self-service data integration projects that bring together data from disparate sources in order to make it available to business customers such as data scientists, analysts, and analytic users

• Leads informal teams to apply advanced data integration methodologies and tools to massive data sets in order to create solutions which can be utilized in descriptive, diagnostic, predictive, and prescriptive analytics

• Drives interaction with functional leaders across multiple and concurrent projects

• Drives formulation and communication of solutions and options

• Serves as a subject matter leader for data assets and monitors the ongoing effectiveness of data assets in use by business customers in self-service environments

• Supports the ongoing development of the Southwest Airlines data science center and community

• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

• Advanced knowledge of both inductive and deductive reasoning and problem solving approaches

• Advanced Knowledge in evaluating appropriate data analytics and statistic method(s) for a business problem

• Knowledge in developing plans and leading moderately or highly complex data integration projects including acting as a functional leader in stakeholder meetings, solution definition and planning, detailed task and deliverable definition and creation, and project schedule creation

• Skilled in one or more data programing languages and open source tools

• Skilled in one or more data integration and business intelligence tools

• Skilled in technology platforms and architectures applicable to developing and maintaining self-service data assets

• Skilled critical thinking and project management skills

• Ability to lead communications in an engaging way with strong verbal and written communication skills for technical and non-technical audiences up to and including cross-functional leaders

• Ability to adjust well to a variety of situations and change approaches/methodology if necessary in order to effectively and successfully meet objectives

• Ability to mentor team members on data integration methodologies and tools

• Required: High School Diploma or GED
• Required: Bachelor's Degree in Mathematics, Computer or Data Sciences, Information Technology or similar fields of study; or equivalent advance level experience

• Expert level experience, expansive and far reaching knowledge in:

  • Data analysis, advanced analytics, data science, machine learning, artificial intelligence, or optimization project experience

  • Data pipeline, data science and/or relevant programming

  • Visualization and presentation development and delivery

  • Solving ambiguous and complex problems through a systems thinking approach

  • AWS - Sage Maker, EMR, S3, EC2, Lambdas, Glue, Fargate ,Step functions, Event Bridge, CloudWatch, Redshift, Dynamo DB and Aurora

    • Python, Pyspark, SQL, NoSQL, Graph Databases, Gitlab, Linux, Alteryx, Teradata, Oracle, Postgress, and Tableau

  • Expert knowledge of both inductive and deductive reasoning and problem solving approaches

    • Expert knowledge in evaluating and applying appropriate data analytics and statistic method(s) for a business problem

    • Expert skills in critical thinking and project management skills

• Solid understanding of dimensional modeling, STAR schema design, Snow fake schema design, slowly changing dimensions, confirmed dimensions

• Familiar with Traditional AI and Generative AI concepts and models

• N/A

• Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information

Pay & Benefits:

Competitive market salary from $144,200 per year to $160,200 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love: 

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** 
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** 
• Competitive health insurance for you and your eligible dependents (including pets) 
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. 
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company